Front Office Executive
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Key skills for this role
About the Role
Provide friendly and professional check-in service for patients at a medical centre. Responsibilities include scheduling, phone calls, payment collection, and maintaining reception area.
Key Skills for This Role
Responsibilities
- Meet, greet, and assist patients promptly and professionally
- Set up new patients and update current patients
- Schedule and reschedule appointments, coordinate walk in patients
- Answer phone calls and relay messages
- Maintain front desk and reception area
- Collect co payments, deductibles, and co insurances
- Process referrals and provide referral information
- Balance cash register and ensure accurate credit payments
- Explain fees, services, and policies
Requirements
- 1 2 years of Medical Receptionist experience in UAE, preferred
- Graduate preferred
- Medical coder
- Knowledge about UAE medical insurance preferred
Full Job Posting
Job Overview
- We are seeking candidates with medical office experience who can provide friendly and professional check in service for patients.
Responsibilities
- Meet, greet, and assist patients promptly, efficiently, and in a professional manner.
- Set up new patients and update current patients.
- Schedule and reschedule appointments, as well as coordinate walk in patients.
- Answer phone calls promptly and relay messages when necessary.
- Maintain the front desk and reception area in an organized, orderly fashion.
- Collect co payments, deductibles, and co insurances.
- Process referrals and provide complete and accurate referral information to our patients.
- Balance cash register and ensure all credit payments are accurate.
- Explain fees, services, and policies.
Qualifications
- 1 2 years of Medical Receptionist experience in UAE, preferred.
- Graduate preferred.
- Medical coder.
- Knowledge about UAE medical insurance preferred.
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