Front Desk Receptionist - Arabic Speaker
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Key skills for this role
Role Overview
The Front Desk Receptionist – Arabic Speaker is a full-time, on-site role based in Dubai, United Arab Emirates.
The role provides a welcoming and professional first point of contact for clients and guests.
Key Skills for This Role
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About Lutfi Group of Companies
Lutfi Group of Companies is a diversified organization established in 1971 and operating across home appliances, electronics, optical retail, wholesale, manufacturing, and real estate.
The group emphasizes quality, innovation, customer-focused solutions, collaboration, and professional growth.
Role description
The Front Desk Receptionist – Arabic Speaker is a full-time, on-site role based in Dubai, United Arab Emirates.
The role provides a welcoming and professional first point of contact for clients and guests.
Responsibilities
- Greet visitors and manage the reception area.
- Answer and direct phone calls and manage inquiries in Arabic and English.
- Schedule appointments and maintain visitor logs.
- Perform filing, data entry, document handling, and other basic clerical functions.
- Coordinate with internal teams to support smooth office operations.
- Provide high-quality customer service and resolve routine issues.
- Represent Lutfi Group’s values and standards in interactions with clients and guests.
Qualifications
- Strong customer service and communication abilities in both Arabic and English are required.
- Proficiency in receptionist duties and management of a professional reception environment is required.
- Excellent phone etiquette and ability to manage multi-line phone systems are required.
- Clerical skills including administration, document handling, data entry, and standard office software are required.
- Prior front desk, receptionist, or customer service experience is required, preferably in a corporate or retail environment.
- Professionalism, punctuality, reliability, organization, and attention to detail are required.
- Ability to work on-site in Dubai and collaborate with a diverse team is required.
- A high school diploma or equivalent is required; additional office administration or customer service training is advantageous.
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