Front Desk Executive
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Key skills for this role
About the Role
Lodos Corporation is seeking a full-time Front Desk Executive / Client Concierge for a luxury hair restoration and regenerative aesthetics clinic in Downtown Dubai. The role involves welcoming clients, managing appointments, handling enquiries, and maintaining reception areas to luxury hospitality standards.
Key Skills for This Role
Responsibilities
- Welcome and assist clients during clinic operating hours
- Manage appointment bookings and schedule changes
- Handle calls, WhatsApp messages and client enquiries
- Assist with patient registration and documentation
- Support treatment room preparation and clinic organisation
- Process payments and maintain accurate records
- Maintain reception and waiting areas to luxury hospitality standards
- Support follow up communications and client engagement activities
Requirements
- Previous experience in reception, hospitality, healthcare or customer service
- Excellent English communication skills
- Strong customer service orientation
- Professional and polished presentation
- Good organisational skills and attention to detail
- Comfortable using booking systems and Microsoft Office applications
Full Job Posting
About S'CLINIC
- S'CLINIC is a luxury hair restoration and regenerative aesthetics clinic dedicated to delivering exceptional results and an outstanding client experience.
Key Responsibilities
- Welcome and assist clients during clinic operating hours.
- Manage appointment bookings and schedule changes.
- Handle calls, WhatsApp messages and client enquiries.
- Assist with patient registration and documentation.
- Support treatment room preparation and clinic organisation.
- Process payments and maintain accurate records.
- Maintain reception and waiting areas to luxury hospitality standards.
- Support follow up communications and client engagement activities.
Requirements
- Previous experience in reception, hospitality, healthcare or customer service.
- Excellent English communication skills.
- Strong customer service orientation.
- Professional and polished presentation.
- Good organisational skills and attention to detail.
- Comfortable using booking systems and Microsoft Office applications.
Preferred
- Experience within an aesthetic, dermatology or medical clinic.
- Arabic and/or Russian language skills.
- Familiarity with CRM or patient management software.
What We Offer
- Flexible working schedule.
- Competitive hourly/monthly compensation.
- Opportunity to join a premium healthcare brand from launch.
- Positive and professional working environment.
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