Front Desk Executive
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Key skills for this role
About the Role
S'CLINIC, a luxury hair restoration clinic in Dubai, is seeking a part-time Front Desk Executive / Client Concierge. You will welcome clients, manage appointments, handle inquiries, and support clinic operations.
Key Skills for This Role
Responsibilities
- Welcome and assist clients during clinic operating hours
- Manage appointment bookings and schedule changes
- Handle calls, WhatsApp messages and client enquiries
- Assist with patient registration and documentation
- Support treatment room preparation and clinic organisation
- Process payments and maintain accurate records
- Maintain reception and waiting areas to luxury hospitality standards
- Support follow up communications and client engagement activities
Requirements
- Previous experience in reception, hospitality, healthcare or customer service
- Excellent English communication skills
- Strong customer service orientation
- Professional and polished presentation
- Good organizational skills and attention to detail
- Comfortable using booking systems and Microsoft Office applications
Full Job Posting
About S'CLINIC
- S'CLINIC is a luxury hair restoration and regenerative aesthetics clinic dedicated to delivering exceptional results and an outstanding client experience.
- We are seeking a part time Front Desk Executive / Client Concierge who enjoys working with people and can help create a seamless and welcoming experience for our clients.
Key Responsibilities
- Welcome and assist clients during clinic operating hours.
- Manage appointment bookings and schedule changes.
- Handle calls, WhatsApp messages and client enquiries.
- Assist with patient registration and documentation.
- Support treatment room preparation and clinic organisation.
- Process payments and maintain accurate records.
- Maintain reception and waiting areas to luxury hospitality standards.
- Support follow up communications and client engagement activities.
Requirements
- Previous experience in reception, hospitality, healthcare or customer service.
- Excellent English communication skills.
- Strong customer service orientation.
- Professional and polished presentation.
- Good organisational skills and attention to detail.
- Comfortable using booking systems and Microsoft Office applications.
Preferred
- Experience within an aesthetic, dermatology or medical clinic.
- Arabic and/or Russian language skills.
- Familiarity with CRM or patient management software.
What We Offer
- Flexible working schedule.
- Competitive hourly/monthly compensation.
- Opportunity to join a premium healthcare brand from launch.
- Positive and professional working environment.
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