Front Desk Admin (Immediate hiring)
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Key skills for this role
About the Role
A confidential company in Dubai seeks a polished Front Desk Admin to serve as the first point of contact for clients, manage communications, and ensure a seamless client experience.
Key Skills for This Role
Responsibilities
- Serve as the first point of contact for clients, providing prompt and professional assistance
- Manage client communications via phone, email, and in person
- Present and explain company services to new and existing clients
- Maintain accurate and up to date client records and interaction logs
- Handle client concerns or complaints with efficiency and empathy
- Coordinate with internal departments to ensure smooth service delivery
- Uphold company policies and maintain strict confidentiality
Requirements
- Minimum 1 year of UAE based experience in customer service or client relations
- Bachelor's degree preferred
- Excellent verbal and written communication skills in English
- Professional appearance and strong interpersonal skills
- Discreet, reliable, and customer focused attitude
- High attention to detail and ability to multitask
- Experience with high net worth individuals or VIP clients is an advantage
- Previous experience in luxury sectors such as high end retail, hospitality, or finance preferred
Full Job Posting
Job Overview
- Seeking a polished and proactive Front Desk Admin for a client facing role.
- Key part in delivering exceptional service throughout the client journey.
- Strict adherence to policies on confidentiality and professionalism.
Key Responsibilities
- Serve as the first point of contact for clients, providing prompt and professional assistance.
- Manage client communications via phone, email, and in person with a high level of service.
- Present and explain company services to new and existing clients clearly and accurately.
- Maintain accurate and up to date client records and interaction logs.
- Handle client concerns or complaints with efficiency, empathy, and resolution focused communication.
- Coordinate with internal departments to ensure smooth service delivery.
- Uphold company policies and maintain strict confidentiality in all client dealings.
Requirements
- Minimum 1 year of UAE based experience in a customer service or client relations role (required).
- Bachelor's degree (preferred).
- Excellent verbal and written communication skills in English.
- Professional appearance and strong interpersonal skills.
- Discreet, reliable, and customer focused attitude.
- High attention to detail and the ability to multitask in a fast paced environment.
- Experience dealing with high net worth individuals (HNWI) or VIP clients is an advantage.
- Previous experience in luxury sectors such as high end retail, hospitality, or finance is preferred.
Work Schedule
- Monday to Friday | 9:00 AM – 6:00 PM
- Saturday Remote | 9:00 AM 1:00 PM
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