Freight Operations Specialist
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Key skills for this role
Key Skills for This Role
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Company Description
VAULT Logistics provides end-to-end supply chain services including warehousing, container yard storage, transportation, freight forwarding, and customs clearance.
Key Responsibilities
- Coordinate bookings with customers, carriers, airlines, agents, and internal teams.
- Prepare and verify Shipping Instructions, Master and House Bills of Lading, and Air Waybills.
- Manage FASAH, manifests, Delivery Orders, appointments, gate passes, and cargo release.
- Monitor customs clearance, delivery, container release, detention, demurrage, and empty returns.
- Track shipment milestones and proactively manage delays and exceptions.
- Validate operational costs against quotations and prepare complete billing files.
- Support ocean and air exports, container planning, and feeder-vessel operations.
Systems and Reporting
- Use freight forwarding systems and operational platforms effectively.
- Maintain CRM records for customer interactions, inquiries, follow-ups, and operational activities.
- Maintain accurate shipment records, milestones, costs, and operational reports.
- Use Microsoft Excel for operational tracking and reporting.
Qualifications and Expertise
- Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- Hands-on freight forwarding experience across ocean, air, and road import/export operations.
- Strong knowledge of customs, shipping documentation, port, airport, terminal, and FASAH processes.
- Proficiency in freight forwarding systems and Saudi logistics platforms.
- Experience managing shipments and milestones, including detention, demurrage, and empty returns.
- Strong coordination and communication skills with customers, carriers, airlines, agents, and internal teams.
- Good problem-solving, cost control, and billing coordination skills.
- High attention to detail and accuracy.
Location
- Jeddah, Saudi Arabia
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