FMCG Store Manager
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Key skills for this role
About the Role
Majid Al Futtaim is hiring a Store Manager for a supermarket in Dubai to drive sales, profitability, and customer satisfaction. The role requires overseeing operations, managing stock, leading teams, and implementing strategies.
Key Skills for This Role
Responsibilities
- Ensure implementation of MAF Retail’s supermarket strategies and procedures in collaboration with Head Office and Corporate Office
- Apply qualitative and quantitative analysis to evaluate commercial performance and recommend actions to increase profitability and sales turnover
- Maximize sales and profitability by controlling operational costs within budgetary guidelines
- Review and analyse stock and sales reports and implement corrective actions when needed
- Coordinate with Department Heads to ensure effective stock management, including stock value, out‑of‑stocks, and timely deliveries
- Lead and guide the team to enhance customer service and ensure customer requirements are met according to standards
- Supervise service and maintenance activities to ensure supermarkets’ assets are fully operational and safe
- Assist in the performance management process by setting objectives, monitoring performance, and providing constructive feedback
Requirements
- Bachelor’s Degree in Business Administration (Master’s preferred)
- 8+ years of relevant experience, including 5+ years in a retail business
- Excellent interpersonal and communication skills
- Strong leadership abilities with proven capability to guide and develop teams
- Analytical and pragmatic problem solving skills with strong decision making capability
- Highly organized, with strong multitasking and time management skills
Full Job Posting
ROLE SUMMARY
- The Store Manager – Supermarket is responsible for ensuring a seamless delivery of service within the assigned supermarket, as well as driving the supermarket’s operations to ensure maximum sales, maximum profitability, optimum stock management, increase in customer satisfaction and continued busine
- The role holder is also responsible for overseeing and implementing action plans for improvement.
ROLE PROFILE
- Ensure implementation of MAF Retail’s supermarket strategies and procedures in collaboration with Head Office and Corporate Office
- Apply qualitative and quantitative analysis to evaluate commercial performance and recommend actions to increase profitability and sales turnover
- Maximize sales and profitability by controlling operational costs within budgetary guidelines
- Review and analyse stock and sales reports and implement corrective actions when needed
- Coordinate with Department Heads to ensure effective stock management, including stock value, out‑of‑stocks, and timely deliveries
- Lead and guide the team to enhance customer service and ensure customer requirements are met according to standards
- Supervise service and maintenance activities to ensure supermarkets’ assets are fully operational and safe
- Assist in the performance management process by setting objectives, monitoring performance, and providing constructive feedback
REQUIREMENTS
- Bachelor’s Degree in Business Administration (Master’s Degree preferred)
- 8+ years of relevant experience, including 5+ years in a retail business
- Excellent interpersonal and communication skills
- Strong leadership abilities with proven capability to guide and develop teams
- Analytical and pragmatic problem‑solving skills with strong decision‑making capability
- Highly organized, with strong multitasking and time‑management skills
WHAT WE OFFER
- Work in a friendly environment, where everyone shares positive vibes and excited about our future
- Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model
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