Floor Manager
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Key skills for this role
About the Role
The Arts Club Dubai is looking for a Floor Manager to oversee daily restaurant floor operations, ensuring exceptional service in a luxury private members' club. The role involves managing the front-of-house team, coordinating with the kitchen, maintaining member experiences, and upholding high hospitality standards.
Key Skills for This Role
Responsibilities
- Support with managing and overseeing the entire restaurant operation including Lounge area, by providing a highly efficient and effective service
- Support with planning new and updating existing food and beverage menus while working closely with respective department heads
- Estimate consumption, forecast requirements and maintain inventory
- Support with planning and developing the overall restaurant marketing strategy, and implement innovative policies to improve productivity and sales
- Ensure to maximize the financial performance in areas of responsibility, by controlling costs without compromising standards and the members and guests experience
- Create and maintain daily and weekly reports including cash up, rota, summaries, manager logs, etc.
- Monitor operations and initiate corrective actions
- Supervise the team, and make sure that the correct standards and methods of service and food and beverage presentation are maintained throughout
Requirements
- Minimum 3 years’ experience in same or similar role in luxury hotels or fine dining restaurant
- Excellent level of English, written and spoken
- Good knowledge of Food and Beverage products, trends and services
- Strong organisational and time management skills with a high degree of flexibility
- Excellent team management, communication and listening skills
- Demonstrate integrity in all dealings and maintain high level of confidentiality
- Ability to drive initiatives to increase brand loyalty
- Ability to work long shifts and stand for extended periods
Full Job Posting
About Us
- The Arts Club Dubai is a private members' club located in DIFC, set over four floors totaling 65,000 square feet.
- It is the first international outpost of the historical club established in 1863 in Mayfair, London.
Role Overview
- The Floor Manager will oversee the daily operations of the restaurant floor, ensuring exceptional service standards are consistently delivered.
- The role involves supporting and motivating the front of house team, coordinating with the kitchen, maintaining seamless Member experiences, and upholding the highest standards of hospitality, cleanliness and professionalism.
What Will You Do
- Support with managing and overseeing the entire restaurant operation including Lounge area, by providing a highly efficient and effective service
- Support with planning new and updating existing food and beverage menus while working closely with respective department heads
- Estimate consumption, forecast requirements and maintain inventory
- Support with planning and developing the overall restaurant marketing strategy, and implement innovative policies to improve productivity and sales
- Ensure to maximize the financial performance in areas of responsibility, by controlling costs without compromising standards and the members and guests experience
- Create and maintain daily and weekly reports including cash up, rota, summaries, manager logs, etc.
- Monitor operations and initiate corrective actions
- Supervise the team, and make sure that the correct standards and methods of service and food and beverage presentation are maintained throughout
What We Are Looking For
- Minimum 3 years’ experience in same or similar role in luxury hotels or fine dining restaurant
- Excellent level of English, written and spoken
- Good knowledge of Food and Beverage products, trends and services
- Strong organisational and time management skills with a high degree of flexibility
- Excellent team management, communication and listening skills
- Demonstrate integrity in all dealings and maintain high level of confidentiality
- Ability to drive initiatives to increase brand loyalty
- Ability to work long shifts and stand for extended periods
The Benefits
- The Arts Club Dubai is offering a competitive and attractive remuneration and benefits package.
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