FinCrime Ops Team Manager

• Integrity: We always do the right thing. It’s simple, but it’s the foundation of everything we build for our customers and each other.
• Outcomes: We work for our customers. Their success and prosperity are the results we focus on delivering.
• Velocity: We are fast! We maintain high energy levels and make smart decisions quickly, keeping us nimble and ahead of the curve.

You will be able to identify areas for improvement in the team and encourage your colleagues to come up with ideas to improve the way we work in Financial Crime Operations to help both our customers and employees.

As a member of the Zepz Operations team you will aim high, embrace challenges and always do what’s right; acting with integrity and building trust as you contribute to the company’s technical direction and long term decision making.

Help make data-driven decisions on new processes and ways of working and identifying and recommending enhancements, improvements, and other opportunities.

Work with stakeholders across the business on Financial Crime initiatives.

Engage with senior stakeholders to ensure the team supports company decisions and processes.

Be responsible for the people management of your team, including absences, holidays and general individual KPIs.

As well as monitoring individual performance to ensure they are adhering to Zepz values.

Manage regular performance reviews to ensure individual, team and company targets are achieved.

Ensure that all tasks are being completed within expected parameters including your individual team and the team as a whole including output and quality.

Encourage your team to take ownership of their tasks to ensure they and the team are performing as expected.

Adhere to and comply with all applicable laws, regulations and guidance, including those related to Anti-Money Laundering and Compliance, as well as adhering to company policies and procedures.

Can define and monitor key metrics.

Strong analytical capability and the ability to transform data into actionable insights for individual team members and the team as a whole.

Organized, assertive, confident and trustworthy.

Having high attention to detail.

Able to rapidly adapt to changes in processes and systems that are used by your team and support in the rollout of any new changes to these.