Finance Assistant (Quality Control) - FTC

Reviewing and managing incoming requests through the Quality Control shared mailbox.

Validating network confirmations, contracts, approvals and supporting documentation.

Creating, updating and maintaining asset records and customer information.

Reviewing contract details, tariff information and funding arrangements to ensure accuracy.

Identifying discrepancies, missing information or conflicting data and working with relevant teams to resolve issues.

Supporting commission and funding processes by preparing clear handovers for Commissions Payable.

Updating job statuses, notes and supporting records to maintain accurate audit trails.

Liaising with Sales, Service Delivery, Partner Managers, Revenue Assurance, network providers and other stakeholders to obtain required information.

Supporting investigations into system, process or data-related issues.

Ensuring all actions, decisions and approvals are fully documented and compliant with internal controls.

Exceptional attention to detail and accuracy.

Strong organisational skills and the ability to manage multiple priorities simultaneously.

Excellent written communication skills.

A proactive approach to problem-solving and investigating issues.

The confidence to challenge incomplete, conflicting or unclear information.

The ability to work independently while maintaining high standards.

A process-oriented mindset with an appreciation for governance, controls and audit requirements.

Experience working with administrative, finance, operational or data-focused processes would be advantageous.