Field Service Technician

Required Skills & Abilities

• Strong mechanical aptitude with experience troubleshooting electrical, hydraulic, and mechanical systems.
• Proficiency with Microsoft Office (Word, Excel, Outlook, and PowerPoint) and the ability to learn and utilize service management software, CRM systems, and mobile applications.
• Comfortable using tablets and mobile technology to complete work orders, preventative maintenance inspections, service reports, and other required documentation.
• Excellent verbal and written communication skills with the ability to interact professionally with customers, coworkers, and management.
• Strong organizational, problem-solving, and time management skills with the ability to prioritize multiple service calls.
• Ability to work independently while managing a daily service schedule.
• Demonstrates a strong sense of urgency and commitment to delivering exceptional customer service.
• Ability to safely work at heights using ladders and scissor lifts.
• Ability to lift up to 70 pounds independently and up to 150 pounds with assistance.
• Ability to successfully complete the company's technical certification program.
• Willingness to work overtime and participate in an on-call rotation as needed to support customer operations.
• Valid driver's license with an acceptable driving record.

Education & Experience

Physical Requirements

• This position requires regular physical activity and the ability to work in both indoor and outdoor environments.
• The successful candidate must be able to:
• Stand, walk, kneel, crouch, bend, twist, crawl, and climb throughout the workday.
• Lift and carry up to 70 pounds independently and up to 150 pounds with assistance.
• Safely work from ladders, scissor lifts, and elevated work platforms.
• Frequently use hands and fingers to operate tools, equipment, and mobile devices.
• Read technical manuals and inspect equipment components, requiring close vision and the ability to adjust focus.
• Work in varying weather conditions and industrial environments.
• Drive to customer locations throughout the assigned territory, including trips of up to three hours.
• Travel overnight on occasion when business needs require.
• Work in a fast-paced environment while maintaining a strong commitment to safety and quality workmanship.

We offer