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Key skills for this role
At ToyotaLift Northeast, we’re dedicated to understanding your goals—both short-term and long-term. We work closely with our customers to deliver tailored solutions across every area of their business, supporting your growth and sharing our knowledge every step of the way. With seven locations across the region and a history of excellence, we provide our customers with the best service and quality equipment available.
We’re looking for a skilled and customer-focused Field Service Technician who enjoys solving problems, working independently, and making a direct impact on customer operations every day. In this role, you’ll diagnose and repair material handling equipment at customer sites, communicate directly with customers, and keep their equipment running safely and efficiently.
If you like variety in your work, owning your results, and having the tools you need to succeed this is the role for you.
This role is a great fit for technicians who:
Enjoy being out in the field and not stuck behind a desk
Like building relationships with customers
Skip the repetitive application forms
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Appreciate having independence and ownership in their day
Care about doing work the right way — not the fastest way
Serve as a trusted technical resource for our customers and internal teams.
Diagnose, troubleshoot, and repair a wide range of material handling equipment (basic to advanced repairs).
Perform comprehensive forklift inspections to identify needed repairs and proactive maintenance.
Communicate with customers regarding repair needs, timelines, cost changes, and additional service recommendations.
Work safely and follow all company safety policies and industry’s best practices.
Complete accurate, organized service documentation and submit within required timelines.
Manage Work-in-Process (WIP) to ensure jobs are completed efficiently and on schedule.
Collaborate with Coordinators, Parts personnel, and Customer Service/Sales teams to support smooth service delivery.
Maintain and safely operate a company-provided service vehicle, including parts inventory.
Keep work areas clean, organized, and professional at customer sites.
Represent the company through professional appearance, communication, and customer service.
Support the Service Department with special projects and additional duties as needed.
Experience in mechanical, electrical, automotive, diesel, material handling, or related repair fields
Valid driver’s license and clean driving record
Strong troubleshooting and problem-solving mindset
Effective communication skills (customer and internal)
Ability to work independently in the field
Focus on producing accurate paperwork and documentation
Verified company details for this employer are not available yet.
Full-time
Entry
Onsite
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