{bc}
Apply
naukri

Field Service Engineer

GE Healthcare
Riyadh, KSA
Contract
Senior
1 months ago
engineeringdesignproject managementmaintenancequality controltechnical
Free

Job Fit Check

Base Career helps you apply smarter for this job.

?%
Ready to Scan

Key skills for this role

engineeringdesignproject management
Smart Apply

Full Job Posting

Key Responsibilities Include

  • Technical: Maintains all models specific to a modality in the assigned area.
  • Electronic/Mechanical: Total system level troubleshooting on complex multi-symptom problems.
  • Customer satisfaction: Daily interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction to primary customers.
  • Assists in Account Sales visits; helps train others where necessary; identify Sales opportunities and communicate to account team.
  • Business growth: Assists in the growth and direction of business in his/her geographic area.
  • Productivity: Responsible for Warranty and PMS contract cost control.
  • Administration: Responsibly completes all administration tasks on time. Ensures timely completion of FMIs and PMS inspections documentation for assigned accounts.
  • Insspan>tallation: Plays a leading role in complex and multifunctional rooms. Shares best practices. M/span>aintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.
  • Strong Customer skills, deals tactfully and effectively with differences of opinion, influences rather than directs.
  • Ability to do Installation/PM/FMI/Corrective of trained products.
  • Should be able to fix issue with effective documentation/tools usage and with online expert support.
  • Focus on customer impact and aim to fix issues in 1st visit effectively.
  • Basic customer relationship skill.
  • On Call allowance per customer contract needs.
  • Care on material consumption and works to address root cause issue/minimize cost with LLFRU usage.
  • Use applicable digital tools that supports productivity initiatives, eg Smart PM, proactive (onwatch) alerts.
  • Discuss with support engineers for alternate cost-effective solutions.
  • Show consistent positive approach to customers, ensure customer has awareness and well perception of GE high quality service.
  • Ospan>pen to learn and improve.
  • Use applicable digital platforms efficiently.
  • Ensure connectivity of responsible systems.
  • Perform all QA / EHS trainings on time.
  • Care on SR quality, PM checklists.
  • Support Service Sales with contract renewals/ option & upgrade opportunities/ hbs - contract conversions, etc.
  • Support Sales teams with new equipment sales opportunities / opportunities of EOSL system.
  • Support Modality Sales / Service Sales teams with technical information as needed.

Q

  • uality Specific Goals:
  • Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
  • Complete all planned Quality & Compliance training within the defined deadlines.
  • Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
  • Identify and report any personal quality or compliance concerns immediately to the Quality Organization.
  • Ensure timely dispatch closure.
  • Ensure completion of all field modifications instructions (FMI s) within prescribed timeframe.
  • Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.

Q

  • ualifications/Requirements:
  • Qualified to Degree level, Bachelors degree Electrical & Electronics Engineering or Biomedical Engineering.
  • Technical analytical skills.
  • Minimum 2 years Field Services experience.
  • Comprehensive knowledge of a specific modality or multi-modalities. Minimum one competent modality is a plus (MRI, CT, PET/CT, Nuclear, Xray, USG, LCS and Angiography).
  • Sought by others for guidance and advice.
  • Proficiency in English.
  • High work standards and quality.
  • Plans and organizes work effectively.
  • Readiness to travel within Turkey & abroad for training & business purposes.

D

  • esired Characteristics:
  • Excellent communications, listening and interpersonal skills.
  • Ability to work independently with minimum direction.
  • Initiative and motivation.

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at GE Healthcare

MI Clinical Education Specialist

Riyadh, KSA

3 weeks ago

EAGM Surgery Sr Marketing Manager

United Arab Emirates, UAE

1 months ago

Early Career Trainee - Service Delivery Specialist

Riyadh, KSA

1 months agoFull Time

Field Service Engineer

Riyadh, KSA

1 months agoContract

Installation & Upgrade Specialist

Riyadh, KSA

1 months ago

Key Account Specialist

Riyadh, KSA

2 months ago

Senior Product Manager Anesthesia Respiratory

United Arab Emirates, UAE

2 months ago

Lead Customs Specialist - Customs Operations

Saudi Arabia, KSA

4 months ago