Field Service Engineer
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Key skills for this role
About the Role
We are looking for a Field Service Engineer within Compressor Technique Service team to provide quality and timely service and maintenance to industrial compressed air customers. The role involves problem solving, repair, commissioning, and promoting service products.
Key Skills for This Role
Responsibilities
- Provide quality and timely service and maintenance to local industrial compressed air customers
- Perform problem solving, repair and commissioning activities
- Apply related and necessary Safety & Health measures while providing service
- Comply with all site specific rules and regulations together with relevant Safety & Health specifications
- Utilize and maintain the special tools dedicated for different service activities
- Promote Atlas Copco corporate values and image while providing service to customers
- Promote Atlas Copco CTS service products to customers
- Perform machine repair, preventive maintenance work, overhaul of compressors, compressed air dryers, commissioning of compressors, compressed air systems, and compressor management systems
Requirements
- Proven experience in compressed air technology and applications
- Proven mechanical and/or electrical experience, preferably with compressed air equipment
- Experience in service delivery and acting as customer interface while working in the field
- Minimum 2 years hands on experience with all compressor technologies: piston, screws, centrifugal
- Proven experience with compressed air dryers
- Good understanding of electrical ladder logic diagrams, main motor controls
- Proven experience with Variable Speed Drives and advanced electrical knowledge
- Proven experience in Gateways and Networking knowledge: Modbus TCP/IP, ProfiNet, SmartView, Optimizer 4.0, Smart2SCADA, Smart2NET+
- Engineering diploma at a minimum, with electrical, instrumentation, refrigeration or mechanical engineering
- Good command of English, both written and oral
Full Job Posting
Your Role
- In order to facilitate continuously our increasing demand for service and contribute to the overall business growth and customers’ satisfaction we are looking for a Field Service Engineer within Compressor Technique Service (CTS) team.
Main Responsibilities
- Provide quality and timely service and maintenance to our local industrial compressed air customers as assigned by the service planner.
- Perform problem solving, repair and commissioning activities as assigned by the service planner.
- Apply related and necessary Safety & Health measures while providing service both at the customer site and in the workshop.
- Comply with all site specific rules and regulations together with relevant Safety & Health specifications and training.
- Utilize and maintain the special tools dedicated for different service activities.
- Promote Atlas Copco corporate values and image while providing service to the customers.
- Promote Atlas Copco CTS service products to customers.
- Duties include machine repair, preventive maintenance work, overhaul of compressors, compressed air dryers, commissioning of compressors, compressed air systems, and compressor management systems.
Experience Requirements
- Proven experience in compressed air technology and applications.
- Proven mechanical and/or electrical experience, preferably with compressed air equipment and ancillaries.
- Experience in service delivery and on acting as customer interface while working in the field.
- Proven experience in the installation and application of compressors and compressed air systems.
- Minimum 2 years hands on experience in the field with all compressor technologies: piston, screws, centrifugal, single stage and multistage.
- High pressure piston compressors and boosters experience is considered as an additional value.
- Proven experience with compressed air dryers, refrigerated twin tower desiccant, relative dew point dryers.
- Good understanding of electrical ladder logic diagrams, main motor controls as an additional value.
- Experience with competition equipment considered beneficial.
- Service experience in oil and gas applications and industry is a plus.
- Proven experience with Variable Speed Drive’s, advanced electrical knowledge and able to install, preventive maintenance and troubleshooting any VSD.
- Proven experience in Gateways and Networking knowledge: Modbus TCP/IP, ProfiNet, SmartView, Optimizer 4.0, Smart2SCADA and Smart2NET+.
Knowledge
- Must have a good grasp of basic compressed air engineering practices.
- Must have a good understanding with various pressure, temperature, position, level instrumentation, function & calibration.
- Should have basic millwright skills, in machine fits / gearing tolerance, main drive alignment.
- Should be able to make quick drawings for fabrication and or machining/ modification.
- PC literate.
- Able to make short concise detailed technical service reports.
- Clean UAE driver’s license is an added value.
- Good command of English, both written and oral.
Educational Requirements
- Engineering diploma at a minimum, with electrical, instrumentation, refrigeration or mechanical engineering.
- And/or recognized diploma in Refrigeration technology, Hydraulics & Pneumatic technology.
Personality Requirements
- Passion for ensuring internal and external customer satisfaction.
- Positive and self motivated team player.
- Disciplined and punctual.
- Excellent communication and interpersonal skills.
- Able to work remotely with a little or no supervision.
- Willing to travel within the region to attend service jobs outside UAE.
In return, we offer you
- Atlas Copco is a Swedish company with a strong family vibe and respect for each individual.
- We invest heavily in our customers, in the environment, and first and foremost in our own people.
- We provide a stimulating environment in which you can develop your competencies on a daily basis.
- Our family friendly working atmosphere gives you space in your agenda planning, so that your work and private life can be combined as easily as possible.
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