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naukri

Field Sales Associate

Pact Employment Services
Dubai, UAE
Mid
Field
4 weeks ago
Vendor acquisitionNegotiationVendor performance managementSLA monitoringOperational excellenceRelationship management
Free

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Key skills for this role

Vendor acquisitionNegotiationVendor performance management
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Vendor Acquisition & Onboarding

  • Identify, evaluate, and onboard new vendors aligned with business requirements and demand patterns.
  • Negotiate commercials and finalize agreements ensuring healthy unit economics.
  • Build a strong and reliable vendor network across priority geographies.
  • Ensure smooth onboarding and enablement of new vendors onto the platform.

Vendor Performance Management

  • Monitor vendor performance against defined SLAs (timeliness, service quality, customer satisfaction).
  • Conduct regular performance reviews and take corrective actions where required.
  • Work closely with underperforming vendors to improve operational standards.
  • Ensure compliance with agreed operational and service standards at all times.

Operational Excellence

  • Ensure high reliability of vendor operations across active jobs.
  • Act as escalation point for critical operational issues involving vendors.
  • Support continuous improvement in execution quality and process efficiency.

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