Field Engineer

· Experience in a customer-facing IT support role, ideally within an MSP environment.

· Strong knowledge of Windows 10/11, Microsoft 365, and Active Directory.

· Experience diagnosing and repairing PCs, laptops, printers, and related hardware.

· Good understanding of networking fundamentals, including TCP/IP, DNS, DHCP, and VLANs.

· Hands-on experience with network technologies such as Cisco, Meraki, Ubiquiti, Sophos, or Fortinet.

· Experience working with physical server infrastructure, including rack mounting, cabling, and hardware maintenance.

· Basic understanding of virtualisation platforms such as VMware or Hyper-V.

· Full UK driving licence.

· Structured cabling experience, including patching, labelling, and testing.

· Mobile device support (iOS and Android).

· Experience using ConnectWise.

· Exposure to ITIL-aligned service delivery.

· Understanding of cyber security principles and physical security best practices.

· Relevant certifications such as CompTIA A+, Network+, or Microsoft Fundamentals.

This is an excellent opportunity to join a collaborative and customer-focused team where you'll work with a broad range of technologies, build strong customer relationships, and continue to develop your technical skills in a supportive environment.

Air IT is an equal opportunities employer. We’re committed to creating an inclusive, diverse and supportive workplace where everyone can thrive. If you require any reasonable adjustments at any stage of the recruitment process, please let us know.

Air IT manages all recruitment directly. While we occasionally engage approved agencies for specific needs, we do not work with agencies for our standard roles. We kindly ask that agencies do not contact us or submit unsolicited CVs, as these will not be considered and no fees will be payable. If we require agency support, we will reach out to our selected partners directly.