Field Desktop Support Tech
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
Key Skills for This Role
Full Job Posting
Responsibilities
- Advanced desktop support experience- troubleshooting, configuration, software installation
- Adept at M365, Windows, Active Directory, ticketing systems
- Provide troubleshooting and support to end users on a variety of issues- incidents and problems
- Provide technical assistance to the customer (Examples) - Password reset - Account information - Case number information - Adobe Reader issues - Brower issues - Technical computer issues - Internet connectivity
- Set up equipment for employee use
- Image computers using a variety of methods
- Install and perform minor repairs to computers and peripheral equipment within the office premises
- Must have strong networking skills- IDF/MDF, switches, routers, access point
Experience
2-5 years of experience in software, hardware and network
Provide technical assistance for user questions/issues on Windows 7, 8 and 10 along Microsoft Office 2010 through Office 365, M365
Experience with of Windows, M365, PC and Printer configuration
Strong customer service skills, detail oriented, and deadline driven
Strong phone and verbal communication skills along with active listening skills
Bilingual skills a plus- with English/Korean
About OSI Digital
OSI Digital is a privately held global technology consulting firm delivering business applications, cloud, analytics, cybersecurity, and managed services.
Visit company websiteJobs and hiring trendsApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at OSI Digital
Salesforce Technical Business Analyst
Vancouver, CAN
OSI Digital is seeking a Senior Salesforce Technical Business Analyst / Developer to own requirements discovery, Salesforce administration, declarative automation, custom Apex and LWC development, integrations, testing,
Salesforce Technical Business Analyst
Vancouver, CAN
OSI Digital is seeking a Senior Salesforce Technical Business Analyst who can lead requirements discovery, configure complex Salesforce environments, develop Apex and Lightning Web Components, and deliver secure integrat
Desktop Support Technician- Bilingual in English and Korean
Fountain Valley, USA
Data Analytics/ Microsoft Sales Representative
Dallas, USA
Salesforce Technical Business Analyst
Vancouver, CAN
Salesforce Technical Business Analyst
Vancouver, CAN
Salesforce Technical Business Analyst
Vancouver, CAN
Device Refresh Tech
, USA
Desktop Support Technician- Bilingual in English and Korean
Fountain Valley, USA
Data Analytics/ Microsoft Sales Representative
Dallas, USA
Systems Engineer
Raleigh, USA
Field Desktop Support Tech- L3/VIP Support Tech
, USA