Field Deployment Engineer - Global Lead

Responsibilities

• Deployment Strategy Leadership: Own the worldwide deployment strategy — methodology, documentation, and playbooks used across all sites and contracts.
• Team Management: Guide and coordinate local deployment teams; local deployment leads report into this role; ensure hiring, training, and execution quality as the function grows.
• Technical Authority: Own end-to-end system functionality in the field across hardware and software layers; serve as the senior escalation point for technical issues.
• Commissioning & Acceptance: Oversee system configuration, testing, and validation across sites; own the acceptance process through to sign-off.
• Cross-functional Coordination: Act as the primary interface between field deployment teams and engineering teams — relaying product requirements, debugging needs, and updates in both directions.
• Team Enablement: Build the training and enablement approach that brings local deployment teams toward growing autonomy.
• Documentation: Produce rigorous deployment strategy, process, and training documentation; maintain structured records across sites.
• Candidate Requirements
• 5+ years of experience in field deployment, systems integration, or technical commissioning on enterprise-grade or complex electronics systems.
• Demonstrated experience leading, hiring, or building a team in field or operational environments.
• Hands-on experience with hardware/software integration in operational environments — experience with complex integrated sensing or control systems is a strong plus.
• Strong systems-level understanding: ability to troubleshoot and own resolution across hardware, software, and connectivity layers.
• Proven ability to build structure and documentation from scratch, and to bring teams to operational autonomy on complex systems.
• High degree of field autonomy and composure in high-stakes, time-sensitive environments.
• Detail-oriented with strong documentation and organisational skills.
• Comfortable with a dynamic schedule requiring frequent international presence.
• Fluency in English required; additional languages relevant to the regions of operations are a plus.
• We look forward to hearing how you can help shape the future of autonomous defense systems at Harmattan AI.