Facilities Management Specialist

Role Overview

Employee Accommodation Management

• Manage end-to-end accommodation arrangements for employees, including hotels, serviced apartments, and long-term housing.
• Coordinate rooms with hotels and accommodation providers based on business requirements and employee needs.
• Handle reservations, booking modifications, extensions, check-ins, and check-outs.
• Maintain accurate accommodation records, room allocations, booking statuses, and related documentation.
• Communicate with hotel partners to ensure smooth arrangements and a high level of service.
• Coordinate rates, availability, booking terms, payments, invoices, and supporting vendor documents.
• Resolve availability issues, booking changes, extensions, hotel service concerns, and other accommodation requests.
• Research suitable accommodation options and maintain relationships with hotels and serviced apartments.

Expenses and Office Administration

• Prepare advance payment requests for employees' business trips.
• Coordinate travel-related expenses including flights, accommodation, transportation, and other operational costs.
• Track and reconcile employee expenses and support reimbursement and travel-related matters.
• Manage daily office operations and maintain an organized and efficient working environment.
• Order and maintain pantry supplies, stationery, office equipment, and other materials.
• Obtain vendor quotations, place purchase orders, monitor inventory, and coordinate timely delivery.
• Support office maintenance when required.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, Hospitality Management, Hotel Management, or a related field.
• At least 3 years of experience in hotel operations, reservations, front office, guest relations, accommodation management, hospitality, administration, or operations.
• Strong organizational, time management, communication, and coordination skills.
• Proficiency in Microsoft Office, especially Excel.
• Ability to multitask in a fast-paced environment.
• Good command of written and spoken English.

What the Employer Offers

• The employer states that the salary package reflects the candidate's skills, experience, and contributions.
• Necessary work equipment, including a MacBook and iPhone, is provided.
• The role includes continuous development of hard and soft skills through work and professional training.
• The employer describes a professional, dynamic, and inclusive workplace culture.