Facilities Management Managing Agent - Manager
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Key skills for this role
About the Role
JLL is looking for an experienced FM Managing Agent to oversee operations of a landmark commercial tower in Qatar. The role involves strategic FM advice, operational oversight, budget control, and leading the transition and mobilization of FM service providers.
Key Skills for This Role
Responsibilities
- Act as the primary interface between the client and JLL, providing strategic FM advice and recommendations
- Lead and maintain a strategic plan for the delivery of Facilities Management services
- Maintain clear, transparent communication and reporting lines with emphasis on accountability and meeting deadlines
- Provide operational oversight of the tower, ensuring facilities remain safe and fully functional
- Oversee hard and soft FM services delivered through appointed FM Service Providers
- Review, update and implement preventive maintenance programmes and asset management strategies
- Handle escalated operational issues swiftly and effectively
- Lead the transition/handover of the tower from fitout to operation
- Lead the mobilisation of the incoming FM Service Provider
- Own budget control and financial reporting
- Review and validate FM related invoices, recommending payment against agreed performance metrics
- Oversee Service Provider contracts, including quality auditing of FM service delivery
Requirements
- Bachelor's degree in Engineering, Facilities Management, Business Administration, or related field
- 7+ years of facilities management experience, including at least 3 years in a managerial or managing agent role
- Strong command of hard and soft FM services, building systems, contract management, budget control and asset management
- Proven track record of managing teams, service providers and complex FM operations
- Fluency in English (written and spoken)
- Proficient in CAFM systems, MS Office, and FM reporting/management software
- Excellent interpersonal, negotiation, and client/stakeholder management skills
- Ability to develop and implement FM strategies aligned with client objectives
- Recognized FM certification (e.g., IFMA FMP, RICS, or equivalent) is preferred
Full Job Posting
Job Description
- JLL – PM – Job Description – Facilities Management Managing Agent – Manager
- Location: Qatar (on site)
- Employment Type: Full time
- Reporting Line: Client Representative, with functional oversight from JLL
What This Job Involves
- Act as the primary interface between the client and JLL, providing strategic FM advice and recommendations
- Lead and maintain a strategic plan for the delivery of Facilities Management services
- Maintain clear, transparent communication and reporting lines, with a strong emphasis on accountability and meeting deadlines
- Provide operational oversight of the tower, ensuring facilities remain safe and fully functional at all times
- Oversee hard and soft FM services delivered through appointed FM Service Providers, maximizing estate uptime and reducing reactive helpdesk demand
- Review, update and implement preventive maintenance programmes and asset management strategies
- Handle escalated operational issues swiftly and effectively
- Lead the transition/handover of the tower from the fitout to the operation
- Lead the mobilisation of the incoming FM Service Provider
- Own budget control and financial reporting
- Review and validate FM related invoices, recommending payment against agreed performance metrics
- Oversee Service Provider contracts, including quality auditing of FM service delivery
Requirements
- Education: Bachelor's degree in Engineering, Facilities Management, Business Administration, or a related field
- Experience: 7+ years of facilities management experience, including at least 3 years in a managerial or managing agent role
- Technical Knowledge: Strong command of hard and soft FM services, building systems, contract management, budget control and asset management
- Leadership: Proven track record of managing teams, service providers and complex FM operations
- Certifications: A recognized FM certification (e.g., IFMA FMP, RICS, or equivalent) is preferred
- Languages: Fluency in English (written and spoken)
- Systems & Tools: Proficient in CAFM systems, MS Office, and FM reporting/management software
- Stakeholder Management: Excellent interpersonal, negotiation, and client/stakeholder management skills
- Strategic Thinking: Ability to develop and implement FM strategies aligned with client objectives
Location
- This is an on site role based in Qatar. Applicants must currently be based in Qatar to be considered.
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