Facilities Assistant

Overview of Role

Company Context

Facilities Operations

• Support the operation, maintenance, safety, and security of office facilities and workplace services.
• Conduct workplace inspections, report defects and hazards, and monitor corrective actions.
• Raise, track, and close facilities work orders while coordinating contractors and service providers.
• Maintain maintenance schedules, service records, contractor documentation, asset records, and facilities reports.

Safety and Workplace Services

• Support health and safety, fire safety, emergency preparedness, evacuation drills, and business continuity activities.
• Coordinate office moves, workspace changes, meeting room setups, deliveries, cleaning, waste management, and other workplace services.
• Monitor office supplies, furniture, fixtures, equipment, and shared facilities.
• Support building access control, visitor management, key and access-card administration, and security reporting.

Administration and Support

• Assist with purchase orders, invoices, quotations, budget tracking, and supplier management.
• Provide responsive and professional support to employees on facilities-related requests and issues.

Essential Requirements

• Previous experience in facilities, property, maintenance, office services, or a similar operational environment.
• Good organizational and administrative skills.
• Ability to coordinate multiple activities and priorities.
• Good written and verbal communication skills.
• Competent user of Microsoft Outlook, Word, and Excel.
• Ability to maintain accurate records.
• Strong customer-service approach.
• Ability to work effectively with employees, contractors, and suppliers.

Desirable Qualifications

• Previous facilities management experience is desirable.
• Experience using a CAFM or work-order management system is desirable.
• Basic knowledge of building services and maintenance is desirable.
• Health and safety training is desirable.
• First Aid certification is desirable.
• Fire Warden or Marshal training is desirable.
• Experience in a professional services, corporate, or commercial office environment is desirable.

Workplace

• The role supports the operation of office premises and associated workplace services.