F&B Supervisor

About The First Group Hospitality

Job Summary

Key Responsibilities

• Supervise daily Food & Beverage operations, ensuring smooth, efficient, and consistently high-quality service.
• Lead and support the F&B team during service, providing direction, coaching, and real-time feedback.
• Engage with members and guests, anticipate preferences, and ensure personalized and attentive service.
• Monitor service standards, presentation, product quality, and outlet readiness throughout the operation.
• Handle member feedback and service concerns professionally, ensuring timely resolution and appropriate follow-up.
• Coordinate closely with Culinary, Events, and other operational teams to ensure seamless service delivery.
• Support inventory control, stock management, cost awareness, and responsible use of operational resources.
• Ensure compliance with food safety, hygiene, health and safety, and established Club procedures.

Desired Skills & Competencies

• Diploma or relevant qualification in Hospitality, Food & Beverage, or a related field is preferred.
• 3–5 years of Food & Beverage experience, including at least 1 year in a supervisory capacity , preferably within private members clubs, luxury dining, or premium hospitality environments.
• Strong leadership and team coaching capabilities with a hands-on approach.
• Refined member engagement and service recovery skills.
• Strong operational awareness with excellent attention to detail.
• Confident communication and cross-functional collaboration skills.
• Composed, adaptable, and solution-focused in a fast-paced service environment.