F&B Hostess
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Key skills for this role
About the Role
Vintage Grand Hotel is hiring a Hostess for its Marriott Hotel Production City, Dubai. The hostess meets, greets, and seats guests, manages reservations, and ensures an enjoyable dining experience.
Key Skills for This Role
Responsibilities
- Meet, greet, and seat restaurant guests
- Distribute reservations among all servers equally, informing them of necessary information
- Answer the phone politely using a friendly tone and being informative
- Welcome guests at the entrance and introduce yourself
- Hand menus to guests and tell them who their server will be
- Answer customer questions accurately, knowing the product and price list
- Ask day, date, time, phone number or room number, and any special occasion or requirements
- On departure, ask guests how their evening was and say good bye
- If there are any complaints, retrieve a manager or supervisor immediately
Requirements
- Knowledge of all food and beverage menus: ingredients, preparation, how items are served, prices, daily specials
- Ability to answer customer questions accurately
- Excellent communication and interpersonal skills
Full Job Posting
Hotel Overview
- Discover unmatched elegance at Marriott Hotel Production City, Dubai, a five star premium hotel offering club rooms and executive suites.
- Designed for discerning travelers, the hotel blends world class amenities with exceptional service.
Duties and Responsibilities
- Distribute reservations among all servers equally, informing them of all information necessary (e.g., birthdays, anniversaries, bill not to be taken to the table).
- Always answer the phone politely using a friendly tone and being informative.
- Go to the guest at the entrance and welcome them and introduce yourself.
- Once the guests are seated, hand them the menu and tell them who their server will be.
- If a customer has any questions, answer them accurately; know your product and price list.
- Have complete knowledge of all food and beverage menus: ingredients, preparation, how items are served, prices, daily specials.
- Ask the day and date required, time they would like to dine, phone number or room number, and if there is any special occasion or requirements.
- On departure of a guest, make contact, ask how their evening was, and say good bye.
- If there are any complaints, retrieve a manager or supervisor immediately.
Job Type & Location
- Job Type: Full time
- Pay: From AED 2,200.00 per month
- Work Location: In person
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