F&B Coordinator (Emiratization Program) (175392)
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Key skills for this role
About the Role
Shangri-La Qaryat al Beri, Abu Dhabi seeks an F&B Coordinator for its Emiratisation Program. The role involves managing restaurant reservations, VIP guest arrangements, and supporting F&B operations.
Key Skills for This Role
Responsibilities
- Assist with restaurant reservations and VIP guest arrangements
- Maintain and update departmental records, filing systems, and databases
- Maintain an up to date understanding of all F&B offerings, menus, promotions, and events
- Ensure smooth information flow between F&B management and operational staff
- Follow up on guest feedback and ensure swift resolution of any concerns
- Maintain guest database and support personalized service efforts
- Upsell dining experiences and promote hotel events where appropriate
Requirements
- UAE citizen
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to multitask and work in a fast paced environment
- Fluent in English
- Additional languages are an advantage
Full Job Posting
Job Overview
- F&B Reservations Coordinator (Emiratisation Program) at Shangri La Qaryat al Beri, Abu Dhabi
- The successful applicant will have a strong track record in marketing and preferable experience in the hospitality industry/luxury customer service
What are we looking for?
- UAE citizen candidates only
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to multitask and work in a fast paced environment
- Fluent in English; additional languages are an advantage
- Lives and breathes the Shangri La Values
What will you do?
- Assist with restaurant reservations and VIP guest arrangements
- Maintain and update departmental records, filing systems, and databases
- Maintain an up to date understanding of all F&B offerings, menus, promotions, and events
- Ensure smooth information flow between F&B management and operational staff
- Follow up on guest feedback and ensure swift resolution of any concerns
- Maintain guest database and support personalized service efforts
- Upsell dining experiences and promote hotel events where appropriate
About the Hotel
- Shangri La Hotel, Qaryat Al Beri, Abu Dhabi comprises 213 luxurious guestrooms and suites and 6 four bedroom villas with private pools
- The hotel offers 161 fully furnished serviced apartments ranging from studios to four bedroom units
- Located within the acclaimed Qaryat Al Beri complex on a one kilometre stretch of private beach
- Conveniently located next to a souk, ten minutes from the airport, five minutes from the golf course and Convention Centre, and 15 minutes from the Corniche and city centre
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