Base Career helps you apply smarter for this job.
Key skills for this role
Executive - Aviation Services is responsible for monitoring baggage delivery performance, ensuring accurate operational reporting, tracking BME/SLA/SOP compliance, and coordinating fueling maintenance windows.
The role supports emergency response activation as per DAEP, prepares MIS reports, manages baggage handling operations in rotational shifts, liaises with stakeholders for seamless operations, and reports key activities to the Manager - Aviation Services.
Executive - Aviation Services is responsible for monitoring baggage delivery performance, ensuring accurate operational reporting, tracking BME/SLA/SOP compliance, and coordinating fueling maintenance windows. The role supports emergency response activation as per DAEP, prepares MIS reports, manages baggage handling operations in rotational shifts, liaises with stakeholders for seamless operations, and reports key activities to the Manager - Aviation Services.
AGM Aviation Services --> Executive - Aviation Services
1
Responsible for physical check & ensuring 100 % compliance of SOPs as per the regulatory requirement for uninterrupted, safe & efficient Airline/GHA BMA & BBA process & BHS (Baggage Handling System) Operations during shifts and BME & FEGPU
No. of delays reported
No. of checks performance during shift.
No. of observations closed
No. of Incidents / Accidents reported
ASQ Scores
2
Responsible of collecting data & other information during shift pertaining to Airline/GHA baggage delivery & BHS Operations
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
, IND
JOB PURPOSE Performing statutory compliances under Companies Act, 2013 and other corporate laws and conducting Board Meetings and General Meetings for entities as assigned in Energy Sector. Maintain statutory records und
New Delhi, IND
JOB PURPOSE The Head – Corporate Affairs at GMR Energy Group is responsible for managing strategic relationships, driving corporate engagement, facilitating regulatory clearances, revenue realization, and strengthening i
New Delhi, IND
JOB PURPOSE Support planning and early-stage design development for new airport terminals and related landside/airside interfaces by collating inputs from relevant disciplines and maintaining action/decision trackers. As
Warora, IND
Role Summary/Purpose The Financial Controller for Energy business is responsible for ensuring robust financial controllership, accurate accounting, disciplined working capital management, and strong governance across all
New Delhi, IND
JOB PURPOSE Support in managing long term/ medium term power purchase agreements with Discoms, meeting contractual compliances, dispute resolution/ reconciliation and achieve revenue targets in line with Annual Operating
Angul, IND
JOB PURPOSE Drive the Implementation of EHS systems ORGANISATION CHART Head EHS --> Manager - EHS --> Associate Manager - EHS KEY ACCOUNTABILITIES Responsibilities Key Performance Indicators (KPIs) Ensure compliance with
, IND
JOB PURPOSE The AGM- Corporate Affairs is responsible for driving the strategic positioning and stakeholder engagement initiatives of the organization within the energy sector. The role is responsible for overseeing gove
, IND
New Delhi, IND
New Delhi, IND
Warora, IND
New Delhi, IND
Angul, IND
, IND
Delhi, IND
Accuracy in data collection
Accuracy in reporting / MIS
3
Investigation and timely documentation and maintenance of mandatory records.
Number of Records / documents maintained.
No. of Incidents / Accidents investigated
Number of non-compliance.
4
Monitoring the defined Service Level Agreements (SLAs) related to GHA.
No. of stakeholder feedback / complaints.
No. of observations closed.
Deficiency in documentation.
Planned v/s actuals.
5
Baggage delivery as per Airport Service Standards
Timely delivery of Domestic / International First bag & Last bag
Airlines, GHAs, Catering, Fueling, CISF
GADL / GEMS
Airside Operations, Terminal Operations, AOCC, BHS, Airport Systems
S&V, GEMS, 3D, Projects & Engineering, Commercial
IT, Amadeus, MT Section, Inline Security
NIL
Service Behavior & Courtesy ∙ Maintain a CX behavior score of ≥ 4.5/5 based on mystery audits or supervisor evaluations. ∙ Demonstrate proactive assistance to passengers (minimum X instances per month). Operational Excellence ∙ Maintain queue times within agreed KPIs (e.g., security < 10 min, check-in < 15 min). ∙ Ensure baggage delivery within SLA (e.g., first bag within 10–12 min). ∙ Maintain 100% compliance to SOPs while balancing customer needs. Issue Resolution ∙ Resolve passenger queries on the spot where feasible; target ≥ 80% first contact resolution. ∙ Ensure timely closure of complaints raised through feedback channels. Safety & Compliance + Courtesy ∙ Zero safety violations while delivering courteous passenger assistance. ∙ Provide clear and calm communication during irregular operations (IROPS).
. Supervision of vendor manpower.
. Coordination with internal and external stakeholders.
3-4 Years experience with Airport Operations / GHAs / Airlines.
Must possess a valid LMV Driving license
Should be confident to drive LMV.
General awareness of Aerodrome Design and Operations.
Proficient in MS Office, Internet usage.
Cargo Operations (Practitioner)
Visual Aids Management (Practitioner)
Execution & Results
Teamwork & Interpersonal influence
Problem Solving & Analytical Thinking
Planning & Decision Making
Personal Effectiveness
Stakeholder Focus
Networking
Capability Building
Strategic Orientation
Social Awareness
Entrepreneurship
GMR Group is an Indian infrastructure conglomerate operating airports, energy, transportation, urban infrastructure, sports, and social-impact programs.
Visit company websiteJobs and hiring trendsINR 550000-550000 yearly / year
Full-time
Mid · 3+ years experience
Onsite
Apply faster on company sites with our extension.