Executive Assistant to CEO
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Key skills for this role
About the Role
Waves Investments & Properties seeks an experienced Executive Assistant to the CEO with Dubai real estate expertise. This role drives cross-functional execution, CRM governance, advanced Excel reporting, and strategic project management.
Key Skills for This Role
Responsibilities
- Manage CEO calendar, meetings, travel logistics, and daily priorities
- Prepare briefing notes, presentations, and talking points for clients, developers, and investors
- Draft and manage internal/external correspondence on behalf of the CEO
- Establish meeting protocols, track follow ups, and enforce accountability
- Own and optimise workflows across sales, finance, and client servicing
- Oversee CRM administration: data hygiene, lead assignment, pipeline reporting, and user adoption
- Prepare client facing documents: payment plans, invoices, commission agreements, refunds, and expense claims
- Coordinate with finance on commission tracking, DLD fee processing, and reconciliations
- Lead internal reporting using advanced Excel dashboards
- Support sales team on complex transactions, developer coordination, and DLD processes
- Handle client escalations, cancellations, refunds, and fee waivers
- Drive LinkedIn and social media presence through market commentary and thought leadership
Requirements
- Bachelor's degree in Business, Engineering, or related field; MBA preferred
- 5–10 years experience in Dubai real estate, operations, management consulting, or EA roles
- Strong CRM proficiency (Zoho CRM, Salesforce, Leadrat, or similar)
- Advanced Excel skills (formulas, pivot tables, dashboards, reporting)
- Excellent written and verbal English; Arabic is a plus
- Comfortable with financial documents: invoices, payment plans, P&L tracking, commissions
- Experience managing social media and brand communication
- Self starter with high agency and strong organisational skills
- Ability to manage multiple priorities under tight deadlines
Full Job Posting
Role Overview
- Executive Assistant serves as the CEO’s operational right hand, driving cross functional execution.
- Not a traditional administrative role; requires hands on Dubai real estate experience, advanced Excel, and CRM expertise.
About the Company
- Waves Investments & Properties L.L.C. is a Dubai based real estate brokerage specialising in off plan and secondary market transactions.
- Works with leading developers including DAMAC Properties, Binghatti, and other marquee names.
CEO Office & Executive Support
- Manage CEO calendar, meetings, travel logistics, and daily priorities.
- Prepare briefing notes, presentations, and talking points for clients, developers, and investors.
- Draft and manage internal/external correspondence on behalf of the CEO.
- Establish meeting protocols, track follow ups, and enforce accountability.
Business Operations & Process Management
- Own and optimise workflows across sales, finance, and client servicing.
- Oversee CRM administration: data hygiene, lead assignment, pipeline reporting, and user adoption.
- Prepare client facing documents: payment plans, invoices, commission agreements, refunds, and expense claims.
- Coordinate with finance on commission tracking, DLD fee processing, and reconciliations.
- Lead internal reporting using advanced Excel dashboards.
Real Estate Transaction Support
- Support sales team on complex transactions, developer coordination, and DLD processes.
- Handle client escalations, cancellations, refunds, and fee waivers.
- Maintain knowledge base of ongoing projects, inventory, and market pricing.
Content & Brand Communication
- Drive LinkedIn and social media presence through market commentary and thought leadership.
- Draft copy aligned with company positioning in Dubai real estate.
- Monitor market trends, regulatory changes, and competitor activity.
Lead & Event Management
- Manage inbound and event sourced lead lists; clean, enrich, and distribute leads.
- Coordinate logistics for exhibitions, developer events, and client engagement.
- Build and maintain lead tracking dashboards with KPIs and conversion analytics.
Strategic Projects
- Run cross functional projects as assigned by the CEO.
- Identify operational bottlenecks and propose solutions.
- Serve as the CEO’s proxy in meetings when required.
Qualifications & Requirements
- Bachelor’s degree in Business, Engineering, or related field; MBA preferred.
- 5–10 years experience in Dubai real estate, operations, management consulting, or EA roles.
- Strong CRM proficiency (Zoho CRM, Salesforce, Leadrat, or similar).
- Advanced Excel skills (formulas, pivot tables, dashboards, reporting).
- Excellent written and verbal English; Arabic is a plus.
- Comfortable with financial documents: invoices, payment plans, P&L tracking, commissions.
- Experience managing social media and brand communication.
- Self starter with high agency and strong organisational skills.
- Ability to manage multiple priorities under tight deadlines.
Compensation & Benefits
- Competitive salary commensurate with experience.
- Performance linked incentives, visa sponsorship, health insurance, annual leave per UAE Labour Law.
- Commission participation on closed transactions (subject to agreement).
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