Executive Assistant III, Strategic Communications

The Executive Assistant III (EA III) serves as a strategic business partner to Senior Managing Directors, Managing Directors, and other senior leaders within the Strategic Communications segment. This role is focused on high-level administrative tasks, requiring exceptional organizational skills, business acumen, and the ability to collaborate with team members. The EA III will handle complex, non-routine administrative functions requiring independent judgment and discretion. This position requires a proactive individual who can anticipate needs, solve problems independently, and maintain absolute confidentiality while interacting with clients and executive leadership.

What You’ll Do

Strategic Administrative Support

Provide superior administrative support to Senior Managing Directors/Managing Directors and other senior leaders, serving as a trusted business partner

Manage complex calendars with competing priorities, proactively anticipating scheduling needs and resolving conflicts independently

Coordinate and manage high-stakes meetings, logistics, schedules, and conference calls with minimal direction

Arrange complex domestic and international travel, including multi-city itineraries and last-minute changes

Maintain and manage contact databases in Outlook and Salesforce for multiple senior leaders

Create, maintain, and organize confidential paper and electronic filing systems

Serve as liaison between senior leadership, reception, facilities, and regional administrative teams

Manage time entry in Carpe Diem Web for senior leaders, ensuring accuracy and timeliness

Office Operations & Event Management

Oversee in-office operations and provide support to on-site staff in coordination with regional administrative leadership, as needed

Select and coordinate catering for meetings and special events within budgetary parameters, adhering to Strategic Communications best practices, as needed

Coordinate and manage internal and external supported team events and meetings, handling logistics from planning through execution

Troubleshoot real-time operational issues and direct team members to appropriate resolution channels

Identify and implement process improvements and efficiencies to enhance team and office operations

Business & Financial Administration

Set up new clients and manage contacts in Salesforce with high attention to detail

Assist with client invoice processing and vendor setup coordination

Manage expense reports using Chrome River software for multiple senior leaders

Create draft contracts utilizing approved templates, ensuring accuracy of information, pricing, and compliance

Process contract and business matter approvals and complete data entry into CRM (Salesforce)

Liaise with Finance on business matters, reporting requests, and budget tracking

Shepherd pursuits, contracts, and conflict checks efficiently through internal systems, ensuring nothing falls through the cracks

Manage ongoing trackers and dashboards, including team utilization, pipeline reports, and revenue tracking

Create and maintain critical business documents such as monthly decks, team agendas, pipeline reports, and staffing trackers

Team & Practice Support

Provide comprehensive support to assigned practice(s), including Financial Communications and Latin America teams

Take detailed notes and circulate action items from team meetings

Draft contracts, correspondence, and other business documents

Perform data entry, proofreading, and materials creation for client deliverables

Prepare materials and collateral for external and internal meetings

Collaborate with Strategic Communications administrative and core operations teams to deliver highest level of support

Utilize English/Spanish fluency to support LatAm team operations across Mexico, Brazil, and Colombia

Serve as subject matter expert on FTI infrastructure, processes, and Strategic Communications team dynamics

Technology & Documentation

Create, review, and edit complex documents, reports, and spreadsheets using Microsoft Excel, Word, and PowerPoint

Research information via Intranet/Internet relevant to business matters and special requests

Maintain proficiency in all FTI systems and serve as resource for team members

Identify opportunities to leverage technology for improved efficiency and effectiveness

How You’ll Grow

We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.

As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

What You Will Need to Succeed

Basic Qualifications

Bachelor's Degree

3+ years of progressive administrative support experience in a professional services environment

Ability to travel to clients and FTI office(s) as needed

Applicants must be currently authorized to work in the United States on a full-time basis; this position will not sponsor applicant for work visas.

Preferred Qualifications

Advanced proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)

Experience with CRM systems (Salesforce preferred) and expense management platforms

Bilingual English/Spanish fluency

Proven track record of managing multiple senior executives simultaneously in a fast-paced environment

Demonstrated experience providing coaching, feedback, and performance management to direct reports

Experience with people management, team leadership, or supervisory experience

Experience facilitating conflict resolution and addressing performance issues professionally

Strong business acumen with ability to serve as strategic partner to senior leadership

Exceptional organizational skills with ability to manage competing priorities and tight deadlines

Exceptional verbal, written, organizational, and interpersonal communication skills with meticulous attention to detail

Superior ability to multi-task, prioritize, and organize workload across multiple leaders and team members

Proven ability to take initiative and solve complex problems independently with minimal guidance

Solution-oriented mindset with demonstrated ability to identify, research, and implement process improvements

Strong leadership presence with ability to coach, develop, and motivate team members

Skilled at identifying team dynamics, roles, and individual strengths to optimize team performance

Proactive approach to work, consistently anticipating needs before requests are made

Ability to maintain composure and professionalism under pressure and in ambiguous situations

Collaborative team player with servant-leader attitude and flexibility

Demonstrated reliability, dependability, and willingness to go above and beyond

Positive attitude and enthusiasm that contributes to team morale and culture

Ability to maintain absolute discretion and confidentiality with sensitive information

Track record of building trust and credibility with senior executives and cross-functional teams

Global experience

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FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

Compensation Minimum Pay: $77,500 Maximum Pay: $132,500 Compensation Disclosure: The compensation range reflects potential base salary for the role. Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual’s location, skills, level of experience, and qualifications.