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Event Coordinator - Birthday Parties & School Events - TJ / 1854924

Recruit AI
Dubai, UAE
Full Time
Mid
Onsite
1 months ago
Event PlanningCustomer ServiceSchedulingCommunicationProblem SolvingAttention to Detail
Free

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Job Overview

  • Our client Kids Hq Arcade LLC is looking for an Event Coordinator Birthday Parties & School Events in Dubai.
  • As a Birthday Coordinator, you focus on delivering exceptional event experiences by managing every aspect of birthday party planning and school events.
  • Your responsibilities include overseeing booking and reservations, coordinating schedules, and maintaining effective communication channels with clients and team members.
  • You play a key role in ensuring seamless event flow and customer satisfaction.

Responsibilities

  • Manage and organize booking inquiries for birthday parties and school events, providing detailed event information and scheduling visits.
  • Coordinate with parents, guests, and internal teams to ensure smooth communication and efficient event execution.
  • Respond promptly and professionally to phone calls, WhatsApp messages, emails, and customer queries to provide excellent customer service.
  • Handle reservations management including confirming bookings, coordinating event details, and updating calendars to avoid scheduling conflicts.
  • Identify and suggest upselling opportunities to enhance customer experience and increase sales revenue during the booking process.
  • Maintain accurate records of event details, client preferences, and communication for effective follow up and event delivery.
  • Assist in planning event logistics, including coordinating vendors, supplies, and venue setup requirements.
  • Ensure all events comply with company policies and quality standards, delivering seamless and enjoyable experiences for all attendees.
  • Prioritize tasks effectively to manage multiple bookings and events simultaneously while maintaining high standards of service.
  • Collaborate closely with marketing and sales teams to support promotional initiatives and maximize event participation.

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