Estate Manager / House Manager - Luxury Private Residence
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Key skills for this role
About the Role
We are seeking an experienced Estate Manager / House Manager to oversee the day-to-day operations of an ultra-luxury private residence in Palm Jumeirah, Dubai.
Key Skills for This Role
Responsibilities
- Oversee the complete day to day management of the residence
- Develop and implement household operating procedures and service standards
- Lead and supervise all household employees including housekeepers, chefs, butlers, chauffeurs, gardeners, maintenance and security personnel
- Manage all estate assets including building fabric, MEP, HVAC, pools, elevators, security systems, home automation, AV, landscaping, furniture and artwork
- Coordinate preventive maintenance programmes and supervise contractors
- Source and appoint service providers, negotiate contracts, monitor service quality
- Manage household purchasing, maintain inventories, control supplies
- Prepare and manage operational budgets, control expenditure, produce monthly reports
- Ensure compliance with health and safety standards, develop emergency procedures
- Coordinate guest stays, supervise meal service, manage private events
Requirements
- Minimum 7 10 years' experience managing luxury private residences, villas, estates, boutique hotels or UHNW family offices
- Previous experience supervising multidisciplinary household teams
- Strong facilities and property management knowledge
- Excellent written and spoken English
- Strong leadership and interpersonal skills
- Highly organised with outstanding attention to detail
- Proficient in Microsoft Office and digital maintenance systems
- UAE driving licence preferred
- Degree or Diploma in Hospitality Management, Facilities Management, Hotel Management or Business Administration preferred
Full Job Posting
About The Role
- We are seeking an experienced, highly professional Estate Manager / House Manager to oversee the day to day operations of an ultra luxury private residence in Palm Jumeirah.
- This is a senior leadership role responsible for ensuring the estate operates to five star hospitality standards at all times.
- The successful candidate will manage household staff, coordinate contractors and service providers, maintain the property and its assets, supervise budgets, and ensure every aspect of the residence is delivered with excellence, discretion, and efficiency.
Key Responsibilities
- Oversee the complete day to day management of the residence
- Develop and implement household operating procedures and service standards
- Ensure the residence is maintained in immaculate condition at all times
- Coordinate daily schedules and household activities
- Manage guest arrivals, events, and private functions
- Lead and supervise all household employees including Executive Housekeepers, Housekeepers, Private Chefs, Kitchen Assistants, Butlers, Chauffeurs, Gardeners, Maintenance Personnel, Security Personnel, Laundry Staff, Pool Maintenance Teams, and External Service Providers
- Manage all estate assets including building fabric, mechanical/electrical/plumbing systems, HVAC, swimming pools, elevators, security systems, CCTV, access control, home automation, AV, lighting control, kitchens, marble, joinery, glazing, landscaping, irrigation, furniture, artwork and decorative a
- Coordinate preventive maintenance programmes and supervise all contractors
- Source and appoint service providers, negotiate contracts, monitor service quality, review quotations, manage annual maintenance contracts, verify invoices, ensure contractor compliance
- Manage household purchasing, maintain inventories, control household supplies, oversee uniforms, linens, tableware and equipment, implement inventory tracking systems
- Prepare and manage operational budgets, control household expenditure, maintain expense records, produce monthly management reports, monitor maintenance costs
- Ensure compliance with health and safety standards, develop emergency response procedures, conduct routine inspections, maintain insurance documentation, ensure statutory inspections are completed
Desired Experience
- Minimum 7 10 years' experience managing luxury private residences, villas, estates, boutique hotels or UHNW family offices
- Previous experience supervising multidisciplinary household teams
- Strong facilities and property management knowledge
- Experience managing high value residential assets
- Excellent written and spoken English
- Strong leadership and interpersonal skills
- Highly organised with outstanding attention to detail
- Proficient in Microsoft Office and digital maintenance systems
- UAE driving licence preferred
Preferred Qualifications
- Degree or Diploma in Hospitality Management, Facilities Management, Hotel Management or Business Administration
- Professional certifications in Facilities Management or Hospitality are advantageous
- Experience with luxury smart homes and integrated building management systems
- Knowledge of preventive maintenance planning and contractor management
Personal Attributes
- Absolute integrity and discretion
- Service oriented mindset
- Calm under pressure
- Strong problem solving ability
- Professional appearance and excellent etiquette
- Hands on leader who leads by example
- Flexible and willing to work outside standard hours when required
What We Offer
- Competitive salary commensurate with experience
- Long term career opportunity
- Work within one of Dubai's premier private residences
- Professional, respectful and supportive working environment
- Opportunity to build and lead a high performing household team
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