ERP Functional Support Officer-FICO and Treasury
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Key skills for this role
About the Role
A confidential steel manufacturing company in Dubai seeks an ERP Functional Support Officer for FICO and Treasury. The role involves managing, supporting, and optimizing ERP finance functions, including treasury, cash management, and integration with other modules.
Key Skills for This Role
Responsibilities
- Support ERP Treasury and Cash Management processes including Bank Accounting, Cash Position Reporting, Cash Flow Forecasting, Bank Reconciliation, Payment Processing, Liquidity Planning, LC Monitoring, and Bank Guarantee Tracking
- Provide functional support for ERP FICO modules including GL, AP, AR, AA, CCA, PCA, Product Costing, Internal Orders, Budgeting & Financial Reporting
- Analyze and resolve ERP functional issues raised by finance and business users
- Coordinate with technical teams for bug fixing, enhancements, interfaces, and developments
- Ensure smooth month end and year end financial closing activities in ERP
- Support integration between FICO and other modules (PP, MM, SD, PM, QM)
- Monitor costing flows for raw materials, billets, rolling mills, finished steel products, scrap accounting, and energy/utility cost allocation
- Ensure accurate inventory valuation and production cost accounting
- Study existing finance and costing processes and recommend ERP driven improvements
- Configure and optimize ERP settings based on operational requirements
- Develop standard operating procedures (SOPs) and process documentation
- Conduct user training sessions for finance and operational teams
Requirements
- Bachelor’s Degree in Commerce, Finance, Treasury, Accounting, Information Systems, or related field
- CA / CMA / MBA Finance preferred
- ERP certification in SAP FICO or equivalent ERP system is preferred
- 8–12 years of experience in ERP functional support with at least 4 years in steel/cement/heavy manufacturing industries
- Strong knowledge of FICO modules including GL, AP, AR, AA, CCA, PCA, Product Costing, Internal Orders, Budgeting & Financial Reporting
- Experience with treasury and cash management processes in ERP
- Understanding of steel industry process integration (PP, MM, SD, PM, QM)
- Ability to configure and optimize ERP settings
- Strong analytical and problem solving skills
- Excellent communication and user training skills
Full Job Posting
Scope
- To manage, support, and optimize the ERP Finance & Controlling (FICO) functions for the steel manufacturing business.
- The role is responsible for ensuring smooth ERP operations, process standardization, financial system integration, user support, reporting accuracy, and continuous improvement of finance related ERP modules aligned with steel industry operations.
ERP Functional Support Treasury & Cash Management Support
- Support ERP Treasury and Cash Management processes including Bank Accounting, Cash Position Reporting, Cash Flow Forecasting, Bank Reconciliation, Payment Processing and Approval Workflows, Liquidity Planning, Letter of Credit (LC) Monitoring, Bank Guarantee Tracking.
- Coordinate with Finance and Treasury teams to support cash management and banking operations within the ERP system.
- Assist in the implementation, testing, and support of Treasury Management solutions and integrations with banking platforms.
- Monitor treasury related master data including bank accounts, payment methods, house banks, and banking interfaces.
- Support treasury reporting requirements including cash flow, liquidity, borrowing, and working capital analysis.
- Participate in treasury process improvement initiatives and automation of banking and payment processes.
- Provide functional support for ERP FICO modules including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Asset Accounting (AA), Cost Center Accounting (CCA), Profit Center Accounting (PCA), Product Costing, Internal Orders, Budgeting & Financial Reporting.
- Analyze and resolve ERP functional issues raised by finance and business users.
- Coordinate with technical teams for bug fixing, enhancements, interfaces, and developments.
- Ensure smooth month end and year end financial closing activities in ERP.
Steel Industry Process Integration
- Support integration between FICO and Treasury, Production Planning (PP), Materials Management (MM), Sales & Distribution (SD), Plant Maintenance (PM), Quality Management (QM).
- Monitor costing flows for raw materials, billets, rolling mills, finished steel products, scrap accounting, energy and utility cost allocation.
- Ensure accurate inventory valuation and production cost accounting.
Business Process Improvement
- Study existing finance and costing processes and recommend ERP driven improvements.
- Configure and optimize ERP settings based on operational requirements.
- Develop standard operating procedures (SOPs) and process documentation.
- Participate in ERP upgrades, rollout projects, testing, and implementation activities.
Reporting & Compliance
- Generate MIS reports, financial reports, and cost analysis reports.
- Support audit requirements and ensure compliance with accounting standards and company policies.
- Ensure proper authorization controls and data integrity within ERP.
User Training & Coordination
- Conduct user training sessions for finance and operational teams.
- Prepare user manuals and training materials.
- Coordinate with external ERP consultants/vendors when required.
- Act as key liaison between finance, operations, and IT teams.
Key Performance Indicators (KPIs)
- ERP issue resolution turnaround time
- Accuracy of financial and costing reports
- System uptime and support efficiency
- Successful month end closing within timelines
- User satisfaction level
- Reduction in manual processes
- Compliance and audit observations closure
Educational Qualification
- Bachelor’s Degree in Commerce, Finance, Treasury, Accounting, Information Systems, or related field.
- CA / CMA / MBA Finance preferred.
- ERP certification in SAP FICO or equivalent ERP system is preferred.
Experience
- 8–12 years of experience in ERP functional support with at least 4 years in steel/cement/heavy manufacturing industries.
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