Entry-Level Administrative Professional - Operations & Office Support (Remote)
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Key skills for this role
About the Role
PULSE (MENA) is hiring an Entry-Level Administrative Professional to provide administrative and operational support across departments. This fully remote role involves coordinating schedules, managing documentation, assisting with communications, and improving processes.
Key Skills for This Role
Responsibilities
- Provide day to day administrative assistance to managers and cross functional teams
- Prepare, edit, format, and organize business documents, reports, presentations, and spreadsheets
- Maintain accurate digital filing systems and document repositories
- Organize and archive company records while ensuring confidentiality
- Monitor shared inboxes and distribute requests to appropriate team members
- Assist with data entry and record maintenance across multiple internal systems
- Coordinate internal workflows and administrative processes
- Assist with tracking operational tasks and project milestones
- Help prepare operational reports using company templates
- Monitor task completion and follow up on outstanding action items
- Support onboarding activities for new employees
- Assist in maintaining standard operating procedures (SOPs) and internal documentation
Requirements
- High school diploma required; Associate's or Bachelor's degree in Business Administration, Management, Communications, or related field preferred
- 0–2 years of administrative, office support, customer service, internship, or similar experience
- Strong organizational and multitasking abilities
- Excellent written and verbal communication skills in English
- High attention to detail and accuracy
- Ability to manage priorities and meet deadlines
- Comfortable working independently in a remote environment
- Professional attitude with strong interpersonal skills
- Willingness to learn new systems and administrative processes
- Previous internship or administrative support experience preferred
- Experience working remotely or in a virtual team preferred
- Familiarity with project coordination preferred
Full Job Posting
About PULSE (MENA)
- PULSE (MENA) is a forward thinking organization dedicated to operational excellence and innovation across MENA.
- Values collaboration, efficiency, integrity, and continuous learning.
- Remote first culture empowering team members to contribute meaningfully.
Position Overview
- Entry Level Administrative Professional to join Operations team.
- Provides essential administrative and operational support to various departments.
- Coordinates schedules, manages documentation, assists with internal communications, organizes meetings, maintains records, and improves processes.
- Requires excellent organizational skills, strong communication, attention to detail, and ability to work independently in a fully remote environment.
Key Responsibilities
- Administrative Support: Provide day to day assistance, prepare documents, maintain filing systems, archive records, monitor inboxes, assist with data entry.
- Operations Support: Coordinate workflows, track tasks, prepare reports, monitor completion, support onboarding, maintain SOPs.
- Calendar & Meeting Coordination: Schedule meetings across time zones, send invitations, prepare agendas, record notes, coordinate virtual events.
- Communication Support: Draft emails and announcements, coordinate between departments, respond to inquiries, support knowledge sharing.
- Office & Administrative Coordination: Maintain digital systems, track supplies, assist with vendor documentation, support travel planning.
- Data & Reporting: Update databases, compile reports, perform quality checks, generate routine reports.
- Process Improvement: Identify workflow improvements, recommend efficiencies, participate in projects, assist in implementing new tools.
Required Qualifications
- High school diploma required; Associate's or Bachelor's degree in Business Administration, Management, Communications, or related field preferred.
- 0–2 years of administrative, office support, customer service, internship, or similar experience.
- Strong organizational and multitasking abilities.
- Excellent written and verbal communication skills in English.
- High attention to detail and accuracy.
- Ability to manage priorities and meet deadlines.
- Comfortable working independently in a remote environment.
- Professional attitude with strong interpersonal skills.
- Willingness to learn new systems and administrative processes.
Preferred Qualifications
- Previous internship or administrative support experience.
- Experience working remotely or in a virtual team.
- Familiarity with project coordination.
- Knowledge of business communication standards.
- Arabic language proficiency is a plus.
Technical Skills
- Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Google Workspace (Docs, Sheets, Slides, Drive, Calendar).
- Video conferencing platforms (Zoom, Microsoft Teams, Google Meet).
- Collaboration tools (Slack or similar).
- Task management platforms (Asana, Trello, ClickUp, or Monday.com).
- Cloud document management systems.
Core Competencies
- Organization and planning, Time management, Communication, Professionalism, Confidentiality, Problem solving, Adaptability, Collaboration, Initiative, Accountability, Attention to detail, Customer service mindset.
What Success Looks Like
- Maintain organized and accurate administrative records.
- Communicate professionally with internal stakeholders.
- Support smooth daily operations with minimal supervision.
- Meet deadlines consistently.
- Demonstrate reliability and strong organizational skills.
- Contribute ideas that improve administrative efficiency.
- Build positive working relationships across departments.
What We Offer
- Competitive salary.
- Fully remote work environment.
- Flexible working arrangements.
- Paid time off and company holidays.
- Professional development and training opportunities.
- Career growth within operations and administration.
- Collaborative, supportive, and inclusive team culture.
- Exposure to regional and international projects.
- Performance based recognition and advancement opportunities.
Equal Opportunity Employer
- PULSE (MENA) is committed to creating a diverse and inclusive workplace.
- Dedicated to providing equal employment opportunities and fostering a respectful and collaborative work environment.
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