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Enterprise Solutions Lead

Skyler Labs
Abu Dhabi, UAE
Full Time
Mid
1 months ago
Solutions EngineeringCustomer OnboardingProject CoordinationCRMAPITechnical Documentation
Free

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Solutions EngineeringCustomer OnboardingProject Coordination
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About Skyler Labs

  • Skyler Labs builds Skyler ONE, the agentic operating system for sales. Skyler ONE is built for the individual seller — it replaces fragmented meeting prep with one intelligent workflow, connecting a seller's calendar, email, and pitch materials to produce buyer research, company context, prior inter
  • What makes us different, and it matters for this role: we already run on an AI native agentic operating system. Agents — Claude, ChatGPT, MyCL, and Skyler ONE itself — research, prepare, generate, and act alongside the team every day. This is not "AI as a side tool."
  • This is not a traditional support role. It's a solutions, onboarding, and technical coordination role inside an agentic software company — you'll use agents to accelerate onboarding, documentation, requirements gathering, support, and internal coordination.

What you'll do

  • Lead post sales onboarding for enterprise clients.
  • Turn the sales proposal, customer brief, and success criteria into a clear implementation plan.
  • Understand the client's sales org, workflow, CRM stack, pitch materials, reporting needs, and integration requirements.
  • Coordinate with the development team to customize the enterprise deployment — client specific workflows, pitch materials, branded environments, dashboards, agents, and reporting.
  • Answer enterprise clients' technical and operational questions.
  • Use agents to speed up onboarding, documentation, requirements gathering, and support.
  • Track open questions, risks, blockers, and feature requests; feed deployment learnings back to product and engineering.
  • Build repeatable onboarding and implementation playbooks for future customers.

What we're looking for

  • A commercially aware, technically comfortable operator who works well with both customers and development teams — you don't need to be a full time engineer, but you must be technical enough to scope requirements, coordinate implementation, and know where to push for clarification.
  • Experience in solutions, sales engineering, customer success, implementation, onboarding, enterprise enablement, RevOps, or technical account management.
  • You translate customer needs into clear internal requirements and write clean docs, briefs, and onboarding plans.
  • Strong project coordination and follow through across multiple customers and stakeholders.
  • You already use AI tools and agentic workflows to make your own work faster and more scalable.

Bonus

  • Sales engineering, solutions consulting, implementation, or CS background.
  • Worked with CRM, sales enablement, sales intelligence, or enterprise SaaS.
  • Familiar with APIs, integrations, permissions, data workflows, or technical configuration.
  • Supported enterprise pilots / proof of concepts.
  • Built onboarding playbooks, technical docs, or customer enablement materials.

Open positions

  • 2 seats available.

Location & team

  • Remote, worldwide, with initial market focus on the United States and Europe. Small team, founder led, fast.

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