Enterprise Architect
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Key skills for this role
About the Role
Engage with customers to build IT Infrastructure solutions, manage teams, adopt new technologies, and ensure system uptime and documentation.
Key Skills for This Role
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Overview
- To engage with the customer to understand the needs and build the IT Infrastructure Solution that customers would accept based on their requirements and budget.
- Maintain and track all the inventory and IT assets with identifying their Life cycle.
- Manage a large team of Engineers and Support staff.
- Define Key performance indicators for the team while ensuring that the team meets the KPI.
- Adopt new technologies / Innovations for the organization to improve operations while enhancing security.
- Handle Support escalations if required.
- Ensure the documentation is maintained at all levels.
- Help with the Audit and Incident management teams when required.
- Compiling and presenting reports to the top management when required.
- Ensure the maximum uptime of systems and availability of Data.
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