Engineer 1, Network Engineering

Responsibilities

• Providing technical advice and support for real-time analysis, control, and operation of network devices within the converged networks
• Executing test plans to validate configuration, hardware, and new features for network deployments
• Interfacing with network engineering to preserve the integrity and functionality of the test bed area
• Testing and certifying network configurations and hardware, ensuring compatibility before network integration
• Offering technical Tier 5 support to troubleshoot complex network problems and simulate network issues
• Ensuring comprehensive system and bug fix completion in new software and hardware releases
• Collaborating with vendors to facilitate new product releases and incorporate technological advancements
• Maintaining accurate records and documentation of all testing procedures and certification results
• Keeping stakeholders informed of work activity statuses, progress, and business issues related to network operations
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.
• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.