End User Services Intern

Currently completing an undergraduate degree from a creditable Canadian institution with a focus on Computer Systems, Networking Engineering, Systems Engineering, or Software Support

The ability to rapidly acquire new technical skills and knowledge, adapting to evolving technologies, and proactively embracing new tasks and responsibilities

Great oral and written communication skills, and the ability to explain technical concepts to both technical and non-technical audiences

A deep-seated motivation to ensure that your contributions positively impact customers' daily work experiences, enhancing their efficiency and satisfaction with the services provided

Comprehensive understanding of corporate IT infrastructure, including organizational setups, operational standards, protocols, methodologies, and configurations

Proficiency in both Windows and MacOS desktop technologies, ensuring the ability to provide comprehensive support and solutions across different operating systems

Strong analytical and critical thinking skills, enabling the identification of root causes of system malfunctions and the implementation of effective remedial actions to resolve issues promptly

Demonstrated experience in customer service or tech support experience, showcasing an inquisitive mindset and a strong passion for troubleshooting and resolving issues

Excellent organizational and time management skills, enabling the prioritization and efficient handling of multiple tasks, ensuring timely and successful completion of responsibilities

​ Possess previous experience and knowledge working with technologies and tools such as:

Microsoft Active Directory

Troubleshooting and setting up iOS/Android devices

Office 365 (Exchange, SharePoint, Teams, OneDrive) ServiceNow

Although not required , you have some familiarity or previous experience with the following:

Experience with mobile device management

What We’re Offering: The hourly pay range for this position is $2 3 to $2 5 , and the internship term runs from September to December 2026 . The exact amount will depend on factors such as skills, experience, and job-related knowledge. An internship opportunity at Interac also features:

Flexible hybrid work model with monthly intern socials for better work-life balance

Convenient downtown Toronto office located minutes away from Union Station

Interac learning bootcamp designed to help you hit the ground running

At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you’re joining a purpose-driven organization that’s shaping the future of digital finance in Canada. Here’s what you can expect:

Investing in the Future – Help us unlock digital prosperity for all Canadians.

Innovative Thinking – Collaborate on products, practices, and platforms that redefine what’s possible.

Inclusive Culture – Be empowered to bring your whole self to work and realize your full potential.

Inspiring Community – Work in an ecosystem where we lift each other up and rise together.

Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness.

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process, please contact us at humanresources@interac.ca. We will work with you to meet your needs.

Please be aware that certain individuals are misusing Interac Corp.’s name and logo to promote fictitious employment opportunities. Interac Corp. never requests, solicits, or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.