CIAM, Principal

Technical Expertise

Deep expertise in Customer Identity & Access Management (CIAM), including authentication, authorization, federation, and identity lifecycle management.

Advanced knowledge of identity and security protocols such as OAuth 2.0, OpenID Connect (OIDC), SAML, JWT, MFA, and passkeys.

Proven experience designing and governing secure, scalable identity architectures for multitenant, B2B and B2C environments.

Strong experience integrating CIAM platforms with applications, APIs, and external partners, including complex role and permission models.

Solid understanding of cloudbased and SaaS architectures and APIdriven platforms.

Strong security mindset with experience in risk assessment, threat mitigation, and audit readiness related to identity systems.

Experience managing and reducing technical debt in shared, enterprise platforms.

Demonstrated ability to work effectively with thirdparty vendors and SaaS providers.

Analytical & ProblemSolving Skills

Ability to analyze and resolve complex, multivariable technical problems involving security, compliance, scalability, and delivery constraints.

Strong judgement in balancing risk, cost, delivery timelines, and longterm platform sustainability.

Ability to translate regulatory, privacy, and security requirements into practical, implementable technical solutions.

Leadership & Interpersonal Skills

Senior technical leadership capability, with a track record of influencing decisions across teams and disciplines.

Strong communication skills, able to articulate complex identity and security concepts to both technical and nontechnical stakeholders.

Proven ability to collaborate across Product, Security, Architecture, Operations, Legal, and Compliance.

Confidence operating in ambiguity and making decisions where policies or precedents may not yet exist.

Shape

Education & Certifications

Masters/Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related technical field, or equivalent professional experience.

No professional certifications are required at point of hire; relevant IAM, security, or cloud certifications are considered assets.

Eligibility to work for Interac Corp. in Canada in a full-time capacity.

The hiring range for this position is $155,000 - $170,000 and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills, experience, and job-related knowledge, but Interac’s commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes:

Generous vacation and wellness days to help you recharge

Comprehensive employer-paid benefits coverage for peace of mind

Market-leading employer-funded RRSP program to invest in your future

Flexible hybrid work model for better work-life balance

Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family

Pregnancy and parental leave top-up to support growing families

Charitable donation matching with United Way to amplify your impact

At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you’re joining a purpose-driven organization that’s shaping the future of digital finance in Canada. Here’s what you can expect:

Investing in the Future – Help us unlock digital prosperity for all Canadians.

Innovative Thinking – Collaborate on products, practices, and platforms that redefine what’s possible.

Inclusive Culture – Be empowered to bring your whole self to work and realize your full potential.

Inspiring Community – Work in an ecosystem where we lift each other up and rise together.

Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness.

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process, please contact us at humanresources@interac.ca. We will work with you to meet your needs.

Please be aware that certain individuals are misusing Interac Corp.’s name and logo to promote fictitious employment opportunities. Interac Corp. never requests, solicits, or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.