Client Experience Intern

Currently completing an undergraduate degree from a creditable Canadian institution with a focus on Business, Economics, or a similar program

Solid verbal, written and analytical communication skills. You are able to articulate your complex concepts succinctly in a clear, concise manner. You would consider yourself a great storyteller

Relationship-building and strong interpersonal skills with the ability to develop trust and confidence, work effectively and collaborative with individuals across multiple functions and levels – you are client focused, customer driven and work well under pressure

Proficiency in the Microsoft Office Suite (Outlook, Word, PowerPoint, Excel, Power BI, MS Teams) with preference for those who can create visually engaging & compelling PowerPoint presentations

Understanding that success is in the details – you notice things that others don't . Your analytical skills help you to interpret data and inform your decision-making

Excellent research skills and resourcefulness, with the ability to seek out answers to questions and problems solve in a timely manner

Understanding and willingness to learn the payments, fintech, or financial services industry

You are a proactive problem-solver with a demonstrated track record being able to identify issues as they arise and can triage accordingly

C omfortable with learning and working effectively either independently or with groups across different functions and levels – are you committed to customer service

Proven time management and organization skills. You can prioritize and manage your time effectively to meet deadlines

Although not re quired , you have some familiarity or pr evious e xperience with the following:

Previous experience working with a CRM platform (Salesforce) and other sales tools is an asset.

Previous customer experience, account management, or sales experience an asset

Presentation skills - ability to put together PowerPoint slide decks that present concepts and data in a clear, concise and informational way

Ability to think outside the box and propose creative ideas

You don’t take yourself too seriously and enjoy having fun at work

The hourly pay range for this position is $2 3 to $2 5 , and the internship term runs from September to December 2026 . The exact amount will depend on factors such as skills, experience, and job-related knowledge. An internship opportunity at Interac also features:

Flexible hybrid work model with monthly intern socials for better work-life balance

Convenient downtown Toronto office located minutes away from Union Station

Interac learning bootcamp designed to help you hit the ground running

At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you’re joining a purpose-driven organization that’s shaping the future of digital finance in Canada. Here’s what you can expect:

Investing in the Future – Help us unlock digital prosperity for all Canadians.

Innovative Thinking – Collaborate on products, practices, and platforms that redefine what’s possible.

Inclusive Culture – Be empowered to bring your whole self to work and realize your full potential.

Inspiring Community – Work in an ecosystem where we lift each other up and rise together.

Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness.

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process, please contact us at humanresources@interac.ca. We will work with you to meet your needs.

Please be aware that certain individuals are misusing Interac Corp.’s name and logo to promote fictitious employment opportunities. Interac Corp. never requests, solicits, or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.