Ecommerce Project Manager

Role Overview

Project Delivery

• Act as liaison between business teams, IT, and external suppliers to clarify needs and ensure deliverables meet expectations.
• Identify, analyze, and document business needs, rules, requirements, and project progress.
• Participate in testing strategy definition and validate user test plans.
• Manage workflow across multiple concurrent projects and coordinate meetings and communication with IT, UX, and technical teams.
• Perform quality assurance on deliverables before deployment.

Optimization and Partnerships

• Build relationships with third-party partners for post-launch initiatives and optimization.
• Lead ongoing A/B testing to optimize site revenue and conversion.
• Maintain knowledge of ecommerce platform capabilities and educate the team on new product launches and tools.
• Identify new opportunities and monitor the competitive landscape.

Qualifications

• Post-secondary education in Business, Information Technology, Project Management, E-commerce, or a related field.
• At least 5 years of experience managing digital, ecommerce, or technology projects from planning through post-launch optimization.
• Experience working with cross-functional teams including IT, UX, business stakeholders, and external vendors.
• Strong understanding of ecommerce platforms, digital technologies, website functionality, and online customer experiences.
• Exceptional project management, organization, communication, relationship-building, and stakeholder influence skills.
• Strong attention to detail and ability to identify risks, opportunities, and solutions.
• Proficiency with Microsoft Office Suite and project management tools.
• Excellent spoken and written English communication skills.
• French, Agile or hybrid project experience, and Jira, Asana, Slack, or similar tools are considered assets.

Work Location

• The role requires working in-office in Laval.