Ecommerce Manager
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Key skills for this role
About the Role
The E-Commerce Manager will drive sales, profitability, and growth across E-commerce channels in the Middle East. This role combines commercial ownership, digital trading, consumer experience, and analytics to strengthen the direct-to-consumer business.
Key Skills for This Role
Responsibilities
- Drive sales, profitability, and growth across E commerce channels in the Middle East
- Own the digital trading calendar, promotional activities, and seasonal campaigns
- Monitor and optimize key performance indicators including traffic, conversion rate, average order value, and revenue
- Champion a consumer centric approach across all digital touchpoints
- Continuously optimize the online customer journey to improve engagement, conversion, and retention
- Collaborate with Merchandising teams to ensure right product assortment, visibility, and inventory availability online
- Analyze product performance and provide recommendations to maximize sales opportunities
- Prepare regular reports, dashboards, and business reviews for regional and global stakeholders
- Support forecasting, budgeting, and business planning processes
- Work closely with Marketing, Merchandising, Supply Chain, Finance, Customer Service, and Technology teams
Requirements
- Bachelor’s degree in Business Administration, Marketing, Digital Commerce, or a related field
- Minimum 5 years of experience in E commerce, Digital Commerce, Online Trading, or a similar commercial role
- Strong commercial acumen with a proven track record of driving online sales growth
- Experience within retail, fashion, footwear, lifestyle, or consumer goods industry preferred
- Strong analytical skills with ability to translate data into business actions
- Excellent stakeholder management, communication, and presentation skills
- Experience working within a regional or multi market environment is an advantage
- Strong command of written and spoken English; Arabic would be a plus
Full Job Posting
Position Overview
- Position is E Commerce Manager, MEA
- Location: Dubai, UAE
- Reporting to Omnichannel Director
Key Responsibilities
- Drive sales, profitability, and growth across E commerce channels in the Middle East
- Own the digital trading calendar, promotional activities, and seasonal campaigns
- Monitor and optimize KPIs including traffic, conversion rate, average order value, and revenue
- Identify opportunities to improve commercial performance and enhance consumer engagement
- Champion a consumer centric approach across all digital touchpoints
- Continuously optimize the online customer journey to improve engagement, conversion, and retention
- Partner with Marketing, Customer Service, and Operations teams to deliver seamless consumer experience
- Collaborate with Merchandising teams to ensure right product assortment, visibility, and inventory availability online
- Support product launches, seasonal campaigns, and key commercial initiatives
- Analyze product performance and provide recommendations to maximize sales opportunities
- Prepare regular reports, dashboards, and business reviews for regional and global stakeholders
- Support forecasting, budgeting, and business planning processes
What We Are Looking For
- Bachelor’s degree in Business Administration, Marketing, Digital Commerce, or a related field
- Minimum 5 years of experience in E commerce, Digital Commerce, Online Trading, or similar commercial role
- Strong commercial acumen with proven track record of driving online sales growth
- Experience within retail, fashion, footwear, lifestyle, or consumer goods industry preferred
- Strong analytical skills with ability to translate data into clear business actions
- Excellent stakeholder management, communication, and presentation skills
- Experience working within regional or multi market environment is an advantage
- Strong command of written and spoken English; Arabic would be a plus
- Proactive, collaborative, and consumer focused mindset
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