Ecommerce MANAGE
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Key skills for this role
About the Role
An initiative is seeking a part-time hybrid Ecommerce Manager in Dubai to oversee daily online store operations, including product listings, inventory, and customer journey optimization.
Key Skills for This Role
Responsibilities
- Oversee daily online store operations including product listings and inventory
- Ensure smooth customer journey across all digital touchpoints
- Analyze sales data to optimize pricing and promotions
- Coordinate with customer service to resolve issues
- Maintain accurate order and fulfillment processes
- Collaborate with internal and external stakeholders to plan and execute initiatives
- Improve conversion rates, customer retention, and overall performance
- Develop and refine business processes aligned with ethical digital engagement
Requirements
- Strong analytical skills to interpret ecommerce metrics and identify trends
- Business planning skills to develop sales forecasts and define ecommerce strategies
- Excellent communication skills to collaborate with stakeholders
- Customer service skills to ensure positive online shopping experience
- Sales operations skills to manage order flows and maintain records
- Experience with ecommerce platforms (e.g., Shopify, WooCommerce, Magento)
- Basic understanding of digital marketing
- Familiarity with ethical automation practices
- Background in business, marketing, or related field
- Prior experience in ecommerce or online retail
Full Job Posting
Role Description
- The Ecommerce Manager role is a part time hybrid position based in Dubai, with the flexibility to work both on site and from home.
- The person in this role will oversee daily online store operations, including managing product listings, monitoring inventory, and ensuring a smooth customer journey across all digital touchpoints.
- Responsibilities include analyzing sales data, optimizing pricing and promotions, coordinating with customer service to resolve issues, and maintaining accurate order and fulfillment processes.
- The Ecommerce Manager will collaborate with internal and external stakeholders to plan and execute initiatives that improve conversion rates, customer retention, and overall performance.
- This role also involves developing and refining business processes that align with the initiative’s focus on ethical, well targeted digital engagement.
Qualifications
- Candidates should possess strong Analytical Skills to interpret ecommerce metrics, identify trends, and support data driven decision making.
- Candidates should possess Business Planning skills to develop sales forecasts, define ecommerce strategies, and refine operational processes.
- Candidates should possess excellent Communication skills to collaborate with stakeholders, coordinate cross functional work, and produce clear documentation.
- Candidates should possess Customer Service skills to ensure a positive online shopping experience and handle inquiries and issues effectively.
- Candidates should possess Sales Operations skills to manage order flows, maintain accurate records, and support promotional and merchandising activities.
- Additional beneficial qualifications include experience with ecommerce platforms (e.g., Shopify, WooCommerce, Magento), basic understanding of digital marketing, and familiarity with ethical automation practices.
- A background in business, marketing, or a related field, along with prior experience in ecommerce or online retail, is preferred.
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