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Ecommerce Coordinator - Home Appliances

Lutfi Group of companies
Abu Dhabi, UAE
Full-time
Entry
Onsite
Discovered 3 weeks ago
Ecommerce operationsProduct listing and catalog managementEcommerce platforms and marketplacesSales data and web analyticsCustomer service and issue resolutionOnline sales and cross-selling
Free

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Key skills for this role

Ecommerce operationsProduct listing and catalog managementEcommerce platforms and marketplaces
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Company Description

Lutfi Group of Companies operates across home appliances, electronics, optical retail, wholesale, manufacturing, and real estate.

The group emphasizes quality, innovation, collaboration, professional growth, and long-term business excellence.

Role Description

The Ecommerce Coordinator - Home Appliances is a full-time, on-site role based in the United Arab Emirates.

The role manages and optimizes online sales channels for the company's home appliances portfolio.

Responsibilities

  • Maintain product listings and online catalog content across ecommerce platforms and marketplaces.
  • Ensure accurate product content, pricing, and stock availability.
  • Process daily orders and coordinate with warehouse and logistics teams.
  • Resolve customer queries and service issues promptly.
  • Monitor sales performance, website analytics, traffic metrics, and customer behavior.
  • Prepare regular reports and support promotional campaigns and digital merchandising.
  • Collaborate with marketing, sales, and product teams to improve the online customer experience and support revenue growth.

Qualifications

  • Strong ecommerce experience with product listings, catalog updates, and major ecommerce platforms or marketplaces.
  • Demonstrated analytical skills for interpreting sales data, traffic metrics, and customer behavior.
  • Customer service, communication, sales awareness, and online promotion optimization capabilities.
  • Proficiency in Microsoft Excel and other office productivity tools; inventory or ERP experience is advantageous.
  • Experience in ecommerce, retail, consumer electronics, or home appliances is relevant, while UAE market experience is beneficial.
  • A diploma or bachelor's degree in Business, Marketing, Commerce, or a related field, or equivalent practical experience.
  • Ability to work on-site, manage multiple tasks, meet deadlines, and maintain attention to detail.

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