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E-commerce Specialist

Elite Fancy Food Co.
Jeddah, KSA
Full-time
Entry
Onsite
Discovered 6 days ago
E-commerce operationsOnline merchandisingMarketplace managementSEO and product content optimizationDigital trade marketingPerformance marketing campaigns
Free

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E-commerce operationsOnline merchandisingMarketplace management
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Company Overview

Elite Fancy Food Co. distributes premium food products across Saudi Arabia through an in-house distribution network.

Its portfolio includes functional products, confectionery, snacks, and other consumer food brands.

Role Overview

The E-Commerce Specialist drives digital sales growth, platform optimization, and online visibility for health, snacking, and confectionery portfolios.

The role manages marketplaces, omnichannel grocers, and quick-commerce platforms while connecting marketing, trade execution, and supply chain operations.

The position is described as remote and supports the Saudi market.

Platform Management and Merchandising

  • Manage brand stores and product catalogs across major e-commerce platforms and quick-commerce applications in Saudi Arabia.
  • Optimize product titles, descriptions, imagery, A+ content, SEO keywords, and localized Arabic and English copy.
  • Coordinate catalog updates, new product introductions, and digital bundling with the marketing calendar.

Digital Trade Marketing

  • Plan promotional calendars, mega-sale events, flash sales, and sponsored product advertisements.
  • Coordinate performance marketing campaigns, track ROAS, and secure banner placements, category sponsorships, and other digital placements.

Analytics and Demand Planning

  • Track GMV, conversion rates, traffic, average order value, customer acquisition costs, and other daily, weekly, and monthly KPIs.
  • Work with supply chain and logistics to monitor stock, forecast demand, reduce stock-outs, and prevent excess inventory.
  • Analyze sales and platform data to report on competitor pricing, promotional effectiveness, and category trends.

Coordination and Customer Experience

  • Coordinate platform account managers with sales, supply chain, regulatory, and customer service teams.
  • Monitor ratings, reviews, and feedback to resolve fulfillment bottlenecks, improve service levels, and protect online brand reputation.

Required Experience and Education

  • Bachelor’s degree in business administration, marketing, e-commerce, supply chain, or a related field.
  • Two to four years of hands-on e-commerce, marketplace, or D2C operations experience.
  • Familiarity with the Saudi retail ecosystem, quick-commerce infrastructure, and regional digital grocery platforms.
  • Hands-on familiarity with Amazon Vendor/Seller Central, Noon Partner Portal, and web analytics tools.
  • Advanced Excel or Google Sheets skills for data manipulation, inventory tracking, and sales reporting.
  • Fluency in written and spoken Arabic and English.

Core Competencies

  • Strong organization and the ability to manage multiple platform timelines and cross-functional deliverables concurrently.

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