E-Commerce Sales Specialist
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Key skills for this role
About the Role
Manage e-commerce operations, develop online sales strategies, analyze data, and provide customer service while leveraging digital marketing expertise in luxury goods.
Key Skills for This Role
Responsibilities
- Manage day to day operations of the e commerce website
- Develop and optimize online sales strategies to meet targets
- Oversee product listings, including descriptions, imagery, and pricing
- Analyze website traffic and sales data to generate reports and recommendations
- Collaborate with marketing team on SEO, email, and social media campaigns
- Manage online inventory levels to ensure product availability
- Provide customer service for online inquiries and order issues
- Stay current with e commerce trends and competitor activities
Requirements
- Experience in e commerce sales or online channel management
- Results driven with a passion for e commerce
- Ability to manage product listings and write compelling descriptions
- Analytical skills to interpret website traffic and sales data
Full Job Posting
Job Overview
- Bostani, a premier provider of luxury chocolates, bespoke delicacies, and elegant gifts, is seeking a dynamic and experienced E Commerce Sales Specialist.
- Based in Dammam, Saudi Arabia, this Full Time position focuses on managing and growing online sales channels.
- The ideal candidate will be passionate about e commerce and dedicated to delivering a premium digital experience.
Responsibilities
- Manage the day to day operations of the Bostani e commerce website, ensuring a seamless and user friendly customer experience.
- Develop, implement, and optimise online sales strategies to meet and exceed sales targets.
- Oversee all online product listings, including writing compelling product descriptions, managing product imagery, and ensuring accurate pricing and information.
- Analyse website traffic and sales data to identify trends, generate performance reports, and make data driven recommendations for improvement.
- Collaborate with the marketing team to create and execute digital marketing campaigns, including SEO, email marketing, and social media promotions, to drive traffic and conversions.
- Manage online inventory levels to ensure product availability and minimise stockouts.
- Provide excellent customer service by promptly responding to online enquiries and resolving any issues related to orders, payments, or deliveries.
- Stay current with the latest e commerce trends, competitor activities, and digital technologies to identify new opportunities for growth.
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