E-Commerce Manager - Tamil or Hindi
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Key skills for this role
About the Role
Black Tulip Flowers is seeking a results-oriented E-commerce Manager to lead and optimize online platform growth with a focus on the Middle Eastern market. The role involves digital marketing, operational excellence, brand promotion, and product launch management.
Key Skills for This Role
Responsibilities
- Lead and optimize online platform growth and operations with focus on Middle Eastern market
- Create and manage targeted digital marketing campaigns (SEO, SMM, PPC, email)
- Oversee e commerce team in delivery, order fulfillment, customer service, and vendor management
- Enhance brand visibility through influencer collaborations, corporate gifting partnerships, and seasonal campaigns
- Coordinate product launches for regional gifting occasions and set pricing strategies
- Maintain product catalogue and develop bundling strategies
- Monitor brand performance and refine strategies for sustained positioning
Requirements
- More than 8 years experience in managing growth from company's own or product based ecommerce websites
- Proficiency in digital marketing channels including SEO, SMM, PPC, and email
- Experience with Google Ads, Meta Ads, Google Analytics, SEMrush
- Strong understanding of e commerce operations, order fulfillment, and vendor management
- Ability to conduct competitor and SWOT analysis
- Experience with influencer partnerships and brand collaborations
Full Job Posting
Overview
- We are seeking a highly motivated and results oriented E commerce Manager to lead and optimize our online platform's growth and operations, with a strong focus on the Middle Eastern market, particularly the UAE.
- The candidate should excel in auditing, competitor and SWOT analysis, conversion rates, product assortment, pricing strategies, customer journey, traffic, and developing a growth plan.
Digital Marketing Expertise
- Create and manage targeted digital marketing campaigns (SEO, SMM, PPC, and email) focused on regional gifting preferences.
- Optimize budgets on platforms like Google Ads and Meta, using tools such as Google Analytics and SEMrush for tracking and insights.
- Use personalization strategies informed by user psychology, like occasion based targeting.
- Enhance conversion funnels, retargeting efforts, and A/B testing strategies to improve performance.
Operational Excellence
- Oversee the e commerce team in delivery, order fulfillment, customer service, and vendor management.
- Ensure timely, accurate gifting orders during peak seasons.
- Establish dashboards and SOPs for real time logistics, inventory, and customer satisfaction tracking.
- Work with production and packaging to maintain quality and consistency.
Brand Promotion & Strategic Tie ups
- Enhance brand visibility by collaborating with influencers, forming partnerships for corporate gifting, and implementing seasonal campaigns.
- Forge strategic alliances with local and premium brands while crafting culturally relevant brand stories.
- Monitor brand performance to refine strategies for sustained positioning.
Product Launch & Catalogue Management
- Coordinate product launches for regional gifting occasions, set pricing strategies based on market trends and competitor analysis.
- Maintain product catalogue, develop bundling strategies, and collaborate with design and merchandising teams for visual appeal and product discoverability.
Application Questions
- Do you have more than 8 years experience in managing growth from company's own or product's based ecommerce websites?
- What is your visa status?
- Do you have experience working with Flowers?
Work Location
- In person
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