Duty Engineer
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Key skills for this role
About the Role
Novotel Hotels is seeking a Duty Engineer to support the Engineering Supervisor in daily operations, ensuring efficient maintenance of hotel facilities. The role requires 3-5 years of maintenance experience, preferably in hospitality, and strong technical knowledge of MEP systems.
Key Skills for This Role
Responsibilities
- Check and ensure that the temperature of cold stores, public areas etc. are maintained as per the specifications.
- Check and ensure the working condition of fire detectors, firefighting systems, transformers, electrical systems, etc.
- Coordinate with other departments for regular servicing and testing of equipment.
- Follow PPM schedule as planned on daily basis with the help of engineering team and update respective document on daily basis.
- Update utility consumption on daily basis and report to ACE.
- Attend all the complaints with proper procedure and prioritize guest comfort and update the status on the log.
- Monitor BMS system for all the equipment and its time schedule.
- Respond promptly to maintenance requests, emergency calls, equipment breakdowns, and urgent repairs across electrical, plumbing, carpentry, and major equipment systems.
- Generate comprehensive daily, weekly, and monthly reports documenting maintenance activities, work completed, outstanding tasks, and operational metrics.
- Ensure strict compliance with all safety protocols, regulations, and occupational health and safety procedures.
- Assist engineering crews during emergencies and crisis situations.
- Report major operational issues and concerns to the Assistant Engineering Manager in a timely and transparent manner.
Requirements
- Minimum 3–5 years of experience in a similar maintenance role, preferably within the hospitality industry
- Strong technical knowledge of mechanical, electrical, and plumbing (MEP) systems
- Ability to perform preventive and corrective maintenance efficiently and safely
- Effective communication skills to coordinate with team members, mechanics, contractors, and other departments
- Good problem solving skills with the ability to respond promptly to maintenance issues
- Positive, proactive, and helpful attitude towards work, colleagues, and guest service
- Ability to work independently as well as part of a team in a fast paced environment
Full Job Posting
Job Description
- The Duty Engineer is responsible for supporting the Engineering Supervisor in the daily operations of the Engineering Department, ensuring the efficient maintenance and operation of all hotel facilities and equipment.
- The role oversees engineering activities during assigned shifts, responds to maintenance requests, ensures compliance with hotel policies and safety standards, and provides timely updates on operational matters.
- The Duty Engineer also promptly escalates any issues that may impact the hotel's operations, assets, or guest experience to management for appropriate action.
Responsibilities
- Check and ensure that the temperature of cold stores, public areas etc. are maintained as per the specifications.
- Check and ensure the working condition of fire detectors, firefighting systems, transformers, electrical systems, etc.
- Coordinate with other departments for regular servicing and testing of equipment.
- Follow PPM schedule as planned on daily basis with the help of engineering team and update respective document on daily basis to up keep the file.
- Update utility consumption on daily basis and report to ACE.
- Attend all the complaints with proper procedure and prioritize guest comfort and update the status on the log and inform your superior when required.
- Monitor BMS system for all the equipment and its time schedule.
- Respond promptly to maintenance requests, emergency calls, equipment breakdowns, and urgent repairs across electrical, plumbing, carpentry, and major equipment systems.
- Generate comprehensive daily, weekly, and monthly reports documenting maintenance activities, work completed, outstanding tasks, and operational metrics.
- Ensure strict compliance with all safety protocols, regulations, and occupational health and safety procedures.
- Assist engineering crews during emergencies and crisis situations.
- Report major operational issues and concerns to the Assistant Engineering Manager in a timely and transparent manner.
Qualifications
- Minimum 3–5 years of experience in a similar maintenance role, preferably within the hospitality industry, with hands on experience in hotel facilities maintenance and operations.
- Strong technical knowledge of mechanical, electrical, and plumbing (MEP) systems.
- Ability to perform preventive and corrective maintenance efficiently and safely.
- Effective communication skills to coordinate with team members, mechanics, contractors, and other departments.
- Good problem solving skills with the ability to respond promptly to maintenance issues.
- Positive, proactive, and helpful attitude towards work, colleagues, and guest service.
- Ability to work independently as well as part of a team in a fast paced environment.
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