Distribution Manager UAE & Africa Resellers
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Key skills for this role
About the Role
TotalEnergies is seeking a Distribution Manager to handle retail distributors in Abu Dhabi, UAE and Africa resellers. The role involves managing customer relationships, achieving sales and collection targets, developing new business, and ensuring compliance.
Key Skills for This Role
Responsibilities
- Handle TE Retail Distributor in Abu Dhabi, UAE and Africa Resellers
- Execute company policy and processes to establish company strategy
- Supervise error free process from customer order placement till completion of delivery
- Maintain customer wise records of historical purchases, trends, communication
- Analyze customer off take to improve product mix for profitability
- Manage existing Africa Resellers and support them to maximize business
- Achieve individual yearly sales objectives for Volume, Gross Margin and Premium products
- Ensure collection targets are met on a monthly basis
- Support Distributor in identifying and appointing new dealers
- Monitor competitor activity and report to management
- Ensure full adherence to compliance program including economic sanctions and anti corruption
- Adhere to HSSEQ policies and participate in safety tours
Requirements
- Experience in distribution management or sales in a competitive market
- Strong negotiation and communication skills
- Ability to analyze sales figures and market data
- Knowledge of credit policy and collection processes
- Experience with HSSEQ compliance
- Ability to manage multiple stakeholders and influence
Full Job Posting
Context & Environment
- This position operates in a highly competitive market with >75 players competing for market share.
- All major international companies are present along with a large number of local brands.
- National Oil Companies are also very strong and hold a market share of > 35%.
Activities
- Responsibility of customers: Handling the TE Retail Distributor in Abu Dhabi, UAE and Africa Resellers
- Execution of company's policy and following defined processes to establish company's strategy.
- Supervise error free process from customer order placement till completion of delivery.
- Maintain customer wise records of historical purchases, trends, communication.
- Analyze customer off take to improve the product mix for profitability and for regular long term business.
- Manage existing Africa Resellers and support them to maximize business.
- Sales objectives and achievement: Achievement of individual yearly sales objectives Volume, Gross Margin and Premium products.
- Collection objectives and achievement: Ensure the collection targets of the team are met on a monthly basis.
- New Business development objectives and achievement: Support Distributor in identifying new dealers and appoint them.
- Market information and sales reporting: Informed on the up to date knowledge of competitor activity.
- Marketing contributions: Expected to contribute ideas for efficiency in the area of operation.
- Value Selling: Drive the distributor team to upsell and Improve Product Mix thereby improving profitability.
Accountabilities
- Supporting Distributor sales operations to develop business as per Budget / LTP.
- Ensuring implementation of credit policy, New business development, Process and policy execution, Customer support, Information gathering and communication, HSSEQ focus.
- Implementation of DMS+
Compliance Objectives
- Ensure full adherence to the company's compliance program, encompassing economic sanctions and export control program, anti corruption and fraud policies, procedures, and the Code of Conduct.
- Promptly notify the compliance officer/economic sanctions referent to any instances of noncompliance or breaches.
- Follow all Compliance rules regarding Africa Resellers and ensure close coordination with Customer Service team.
HSSEQ Objectives
- Strict adherence and compliance towards TEMME HSSEQ Policy, Procedures & specific rules & regulations.
- Participate in the training program to acquire HSSEQ knowledge.
- Reporting of near misses, incidents, hazards & injuries to line Manager.
- Conduct joint safety tours as per annual safety tour plan.
- Participate in the Investigation and analysis of incidents as and when required.
- Comply with CR PROC TEMME HSE 024 Light Vehicle Management procedure for TEMME.
- Demonstrates exemplary conduct, rigor, vigilance, and professionalism regarding HSSEQ.
- Participate in 5 levers of sustainability
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