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Distribution Manager – UAE & Africa Resellers

TotalEnergies
Dubai, UAE
Full Time
Manager
Onsite
2 days ago
Sales ManagementDistribution ManagementCustomer Relationship ManagementNegotiationAnalytical SkillsCommunication
Free

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Sales ManagementDistribution ManagementCustomer Relationship Management
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Contexte et environnement

  • Types of contacts associated with the position: Interaction with internal and external Stakeholders.
  • Framework for the position's reflections: Strict implementation of instructions.
  • Nature of the position's interactions: Requires precise communication skills, ability to influence and convince, negotiation skills.
  • This position operates in a highly competitive market with >75 players competing for market share.

Activités

  • Handling the TE Retail Distributor in Abu Dhabi, UAE and Africa Resellers.
  • Execution of company’s policy and following defined processes to establish company’s strategy.
  • Supervise error free process from customer order placement till completion of delivery.
  • Maintain customer wise records of historical purchases, trends, communication.
  • Analyze customer off take to improve the product mix for profitability and for regular long term business.
  • Manage existing Africa Resellers and support them to maximize business.
  • Achievement of individual yearly sales objectives – Volume, Gross Margin and Premium products.
  • Quarterly review and progress reporting with analysis.
  • Ensure the collection targets of the team are met on a monthly basis.
  • Monthly review and report on overdue accounts with analysis, reasons and suggestions.
  • Support Distributor in identifying new dealers and appoint them, based on yearly objectives.
  • Focus on having the strong portfolio of dealers under the Distributor, that support any business downfall.

Profil du candidat

  • Master’s / Bachelor of Engineering, preferably Mechanical OR Management.
  • Understanding of application of various types of lubricants in vehicles / machinery.
  • Interpersonal skills.
  • Managing difficult customers with negative mindsets.
  • Effective communication & analytical skills.
  • Self driven and takes initiative.
  • Team player.
  • Knowledge of the Competitor’s product range and our equivalents.
  • Arabic, level: fluent.
  • English, level: fluent.
  • 10 years of relevant experience in the Lubricant industry.
  • Retail business development experience with a proven track record in business growth.

Compliance Objectives

  • Ensure full adherence to the company’s compliance program, encompassing economic sanctions and export control program, anti corruption and fraud policies, procedures, and the Code of Conduct.
  • Promptly notify the compliance officer/economic sanctions referent to any instances of noncompliance or breaches.
  • Follow all Compliance rules regarding Africa Resellers and ensure close coordination with Customer Service team.

HSSEQ Objectives

  • Strict adherence and compliance towards TEMME HSSEQ Policy, Procedures & specific rules & regulations.
  • Participate in the training program to acquire HSSEQ knowledge and impart this training to colleagues.
  • Reporting of near misses, incidents, hazards & injuries to line Manager within the time frame.
  • Conduct joint safety tours as per annual safety tour plan with follow up and closure of open points.
  • Participate in the Investigation and analysis of incidents as and when required.
  • Comply with CR PROC TEMME HSE 024 Light Vehicle Management procedure for TEMME.
  • Strict adherence to HSSEQ requirements with full authority to stop any operation for safety reasons.
  • Demonstrates exemplary conduct, rigor, vigilance, and professionalism regarding HSSEQ.
  • Participate in 5 levers of sustainability.

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