Dispatch Coordinator
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Legend Holding Group is looking for a Dispatch Coordinator to manage vehicle deliveries, self-pickups, and collections. The role requires strong coordination, customer communication, and documentation skills to ensure smooth operational flow.
Key Skills for This Role
Responsibilities
- Ensure all vehicle deliveries, self pickups, self check ins, and collections are executed on time
- Evaluate and verify all required customer documents necessary for opening rental agreements
- Maintain continuous communication with customers regarding updates on deliveries, collections, and service requests
- Coordinate and arrange rides/bookings on time for operational staff
- Prepare and maintain fuel reconciliation reports accurately
- Coordinate closely with dispatch, operations, and customer service teams to maintain smooth workflow
- Monitor daily operational schedules and ensure timely completion of assigned tasks
- Escalate operational issues or delays to management whenever required
Requirements
- Strong coordination and organizational skills
- Good communication and customer handling abilities
- Ability to work under pressure and manage multiple tasks simultaneously
- Knowledge of fleet operations and rental agreement processes
- Proficiency in Microsoft Excel and operational tracking systems
- Attention to detail in documentation and reconciliation processes
Full Job Posting
Job Summary
- The Dispatch Coordinator is responsible for managing and coordinating vehicle deliveries, self pickups, self check ins, and collections while ensuring smooth operational flow and timely customer service.
- The role also includes validating customer documentation, coordinating payments prior to delivery, arranging rides for operational tasks, and maintaining proper reconciliation records related to fuel and transportation activities.
Key Responsibilities
- Ensure all vehicle deliveries, self pickups, self check ins, and collections are executed on time as per operational requirements.
- Evaluate and verify all required customer documents necessary for opening rental agreements and ensure all mandatory payments are completed prior to vehicle delivery.
- Maintain continuous communication with customers regarding updates on deliveries, collections, and service requests to ensure high customer satisfaction.
- Coordinate and arrange rides/bookings on time for operational staff to ensure timely execution of deliveries, collections, and related tasks.
- Prepare and maintain fuel reconciliation reports accurately and ensure all transportation arrangements related to operational transactions are managed efficiently and on time.
- Coordinate closely with dispatch, operations, and customer service teams to maintain smooth workflow and minimize delays.
- Monitor daily operational schedules and ensure timely completion of assigned tasks.
- Escalate operational issues or delays to management whenever required.
Required Skills & Competencies
- Strong coordination and organizational skills.
- Good communication and customer handling abilities.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Knowledge of fleet operations and rental agreement processes.
- Proficiency in Microsoft Excel and operational tracking systems.
- Attention to detail in documentation and reconciliation processes.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Legend Holding Group
Videographer & Motion Graphics Designer
Dubai, UAE
Role Overview The Videographer & Motion Graphics Designer is responsible for producing high-quality video, photography, animation, 3D, augmented reality, and AI-assisted content that strengthens the Group’s reputation an
Arabic Travel Telesales Executive
Dubai, UAE
LWTT is seeking a motivated Arabic Travel Telesales Executive to join their Dubai team. The role involves converting leads into bookings for inbound and outbound travel packages via phone, WhatsApp, and digital channels,
Data Analyst
Dubai, UAE
Legend Holding Group is looking for a Data Analyst to own business reporting, automation, and systems support across the group. The role involves creating Power BI dashboards, managing data pipelines, automating workflow
Senior Manager Internal Audit
Dubai, UAE
Legend Holding Group is seeking a Senior Manager Internal Audit to lead the Group Internal Audit function across all business units. The role involves developing risk-based audit plans, overseeing complex audits, leading
Head of Aftersales
Dubai, UAE
Legend Holding Group is seeking a Head of Aftersales to lead multi-brand automotive workshop operations in Dubai. This senior leadership role requires 10+ years of aftersales experience with 5+ years in senior leadership
Sales Executive – Dealer Network Development (UAE)
Dubai, UAE
Legend Holding Group seeks a Sales Executive for Dealer Network Development to expand the automotive dealer network across the UAE. Requires 3-5 years in automotive sales or business development, a valid UAE driving lice
Chief Human Resources Officer
Dubai, UAE
Legend Holding Group is seeking a Chief Human Resources Officer to lead the Group's people strategy. The CHRO will report to the Chairman and be responsible for talent acquisition, workforce planning, talent management,
Chief Marketing Officer
Dubai, UAE
Legend Holding Group seeks a Chief Marketing Officer to lead group-wide marketing, digital transformation, customer engagement, and brand strategy across diverse business units in the Middle East and Africa. The CMO will
Videographer & Motion Graphics Designer
Dubai, UAE
Arabic Travel Telesales Executive
Dubai, UAE
Data Analyst
Dubai, UAE
Senior Manager Internal Audit
Dubai, UAE
Head of Aftersales
Dubai, UAE
Sales Executive – Dealer Network Development (UAE)
Dubai, UAE
Chief Human Resources Officer
Dubai, UAE
Chief Marketing Officer
Dubai, UAE