Director, Product Operations

Executive customer engagement

Qualifications

• Bachelor's degree in business, computer science, engineering, or related field, or equivalent experience.
• 7+ years of experience in product operations, technical program management, or related roles within B2B/enterprise software companies, including ownership of both a formal process (e.g., release management) and ambiguous, cross-functional initiatives with no established playbook.
• A track record of driving delivery on a brand-new, fast-moving product from early build through customer pilot, coordinating across a large cross-functional group.
• Demonstrated ability to influence without direct authority: skilled at articulating value to stakeholders, and knowing when to invoke executive sponsorship versus build consensus directly.
• Comfortable working with AI-powered tools day-to-day, and able to apply good judgment about where they genuinely add value versus where they don't.
• Deep understanding of agile product development methodologies and the full product development lifecycle.
• Proven experience defining and tracking product metrics, building dashboards, and translating data into actionable insights.
• Strong proficiency with modern product management tools and analytics platforms.
• Excellent executive communication skills, with the ability to synthesize technical and operational detail into leadership-level insight.
• We are an energetic company with an entrepreneurial, informal, versatile, intelligent, and fast-paced culture. We are a 100% remote company and promote an open and relatively flat organization with an emphasis on collaboration, sharing ideas, and information. It's more important to innovate than to worry about making mistakes.
• Specright is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.