Director of Sales and Marketing - Hilton Scottsdale Resort - Franchise
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HOW YOU’LL SHAPE THE EXPERIENCE & FUTURE
- Align Sales, Marketing, and Revenue Management to support the resort’s overall commercial strategy and revenue goals.
- Elevate the existing sales team by providing the structure, mentorship, and support needed to succeed and aggressively grow Group Sales.
- Develop and execute comprehensive sales strategies to achieve revenue targets for room sales, group bookings, and other hotel services.
- Apply strategic thinking and experience from large resorts with 20,000+ square feet of meeting space to effectively navigate the complexities of the resort.
- Apply strong Revenue Management acumen to train and develop the sales team on group stay patterns, ROGR, group ceilings, and the impact of transient demand on overall strategy.
- Partner with and leverage the HM Alpha marketing team to develop campaigns and promotions that support the resort’s overarching sales goals.
- Lead, motivate, train, and mentor the sales and marketing team, set clear goals, monitor performance, and foster a culture of high performance.
- Manage key client relationships, including corporate, group, and leisure accounts.
- Identify new business opportunities, partnerships, and markets.
- Negotiate and close business with high-profile clients and agencies.
- Develop and implement the hotel’s marketing plan in alignment with overall business objectives.
- Oversee all marketing initiatives, including digital marketing, print advertising, promotions, and public relations efforts.
- Manage the hotel’s online presence, including the website, social media, and online travel agencies (OTAs).
- Analyze market trends and competitor activity and adjust marketing strategies accordingly.
- Ensure branding and messaging are consistent across all channels and platforms.
- Prepare and manage the sales and marketing budget.
- Analyze sales data, track progress toward revenue goals, and provide regular reports to senior management.
- Forecast future business levels and adjust sales strategies as needed.
- Conduct regular performance reviews, establish developmental goals, and provide guidance and support for career growth.
- Ensure the team maintains a strong understanding of the hotel’s offerings and competitive landscape.
- Collaborate closely with hotel departments, including Operations, Revenue Management, and Catering, to align sales efforts with overall business needs.
- Attend industry events, trade shows, and networking functions to represent the hotel and expand its market presence.
- Perform other duties as assigned.
Academic Background
- Bachelor’s degree in Business, Hospitality Management, Marketing, or a related field, or equivalent combination of education and relevant professional experience; 5–7 years of progressive sales and marketing experience in the hospitality industry, including demonstrated leadership and revenue generation.
Knowledge & Experience
- Strong understanding of the hotel industry, sales techniques, and marketing trends.
- Excellent communication, negotiation, and presentation skills.
- Proficient in using marketing tools, CRM systems, and analytics platforms.
Benefits
- Medical, dental, and vision (HSA available)
- Company-paid disability & life insurance
• Employee Assistance Program
- Supplemental benefits
- 401(k) with match
- Employee discounts
- Paid vacation & sick time
About Hilton
A leading global hospitality company managing a diverse hotel portfolio.
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